The attention they have towards customers is very good, in addition to giving you the answer at the moment
Hello Ana.
Thanks a lot. We are happy that you like our SAC ❤
The Cashback thing is real, but many times you have to claim it because it does not work. Every time I claimed it they gave it to me ... but it annoys having to claim it, something is wrong with the Extension.
Hello, Aitor.
Thank you for sharing your shopping experience with us.
We understand you perfectly, since we do not receive a commission if the cashback does not register automatically. There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
If you have any questions, contact us through the Help section. We never leave users without a solution and answer ❤
Greetings.
Just signed up, I make 2 purchases and none of them are reflected to me (even with cashback activated, all with screenshots just in case). With which, although they accredit it to me a posteriori, it turns out that if it is not automatically credited it is not valid for the € 5 welcome bonus and they reject it and of course if you do not meet the requirements, who sent you the link, they also reject it the 5 €. A mess.
Hello.
We are sorry that you faced such a situation. Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Also, you have Adblock installed in your browser, we recommend that you deactivate it during your next purchases.
We see that you have an open query # 2610691 on this topic. Our agent Maria will do everything possible to help you.
A cordial greeting.
Very bad first experience, I made a purchase through LetyShops for a value of € 249.90 with a cashback of 5%, doing everything correctly, and the first thing that happens is that the purchase does not register so I open the incident with The invoice and screenshot of LetyShops active in the browser and my surprise has been that they accept the cashback but whoever gives them the win of € 12 that should have been only enter € 4. I very much doubt that I will use this platform again and I will recommend not to use it because of how poorly they manage it
Hello.
We are sorry that this situation has happened and we understand you, because we are also left without remuneration.
The store denied us a refund of the order because the commission has been paid to another source. This means that at the time of purchase there was a re-recording and some service took this cashback by itself. From our practice, there are several options for what it could be: use another cashback service before buying, transition with an advertising banner, use of other tabs at the time of purchase.
We have credited a part of the cashback to your balance to support you in this situation. We hope that situations like this do not happen again.
All the best!
Good application although it does not work for all stores. A shame
Hello Natalia.
Write us which stores you want to see in our service and we will do everything in our power to start working with them.