Unfortunately, this is another scam. Confirmation of cashback came by 10% and the accrual is three times less Order number: RU180223-474961. Or confirmation does not come at all.
Good day!
Thank you for your feedback. We are very sorry that you have such an opinion about the work of our service. We work honestly and transparently towards all our users.
To respond to your feedback, we reviewed your account and requests.
Cashback is credited automatically based on the data that the store sends us. The store initially gave us incorrect information about the amount of the reward, and the cashback was displayed with the "Pending" status as for a new client of the store. During the processing of the order, the information was rechecked, and changes were made to the amount of cashback. At the same time, for some reason, the cashback was credited incorrectly.
We are grateful to you for contacting our care service, and we were able to add the difference for the order. At the moment, cashback is credited at the correct rate.
We apologize for any inconvenience caused.
If you need help or have questions about the service, you can always rely on us. We work for the benefit of our users.
Have a nice day and great mood!
Sincerely,
LetyShops team
24 hours passed the cashback was not displayed, I have been using the service since 2016, there were no such problems before, I fully follow the instructions, the transition to Ali is fixed, the extension is active. I am completely sure that there are no problems on my part (I work as system administrators and the experience of shopping with the service is rather big), judging by the reviews of similar problems with other users - I do not pay attention to small orders, but there is no desire to lose cashback from large amounts, on Ali's sale will have to use a different service.
Good afternoon, Roman!
Thank you for your feedback. At the moment, there is a delay in the transfer of orders from the Aliexpress store to our system. Believe me, we really empathize and are also upset with this situation. The question is under control and will be resolved in the shortest possible time.
We are grateful to you for creating an appeal to the care service. Your manager will contact you in the next 3 days and resolve the issue.
Hope for understanding. Be sure to write if you need help. Have a good day!
Sincerely,
LetyShops team
Complete shit, and at our expense parasites are fed, smart ordered, but the payment did not go through.
Good afternoon, Anton!
Thanks for your feedback. We understand you, but there is no need to worry. Your cashback may appear shortly.
Unfortunately, we just like you did not receive any information about the order.
We noticed that you have already created an appeal to the care service and, together with the manager, are resolving the issue.
Anton, we promise that we will do our best to resolve the issue in your favor.
Thank you for using our service.
If you have any questions, please contact. Have a nice day!
Sincerely,
LetyShops team
I have a similar problem. Of the 4 orders, only cash from one was credited. Although I made out one after another. I have been using Letishops for almost 2 years now and there have been no such problems. And further! I closed several orders (received) on Ali, but the cash was never credited. I contacted the help desk, but they didn’t help me. It's a pity .... I'll try another cashback service, although I really don't want to leave ....
Tatiana, good afternoon!
Thank you for your feedback. According to the data from your account, cashback for orders has already been credited to your balance.
At the moment, we are seeing delays in fixing cashback for orders in Aliexpress. Partners advise that all pending orders should be displayed shortly.
There is no need to worry about confirmed orders; for purchases on Aliexpress, cashback is credited within 60 days.
Please wait for the maximum time limit. You can find out the maximum crediting date for each order in your personal account by hovering your mouse over the question mark next to the status of the cashback "Pending": http://joxi.ru/vAWWqnnikZvJxA.
If the maximum deadlines have passed, but the cashback will not be credited, please let us know. In the meantime, we are waiting with you and hope that cashback will be credited in the near future.
If you need help - write, we are always ready to help. Have a good day!
Sincerely,
LetyShops team
I ordered a phone on Aliak, activated cashback, I go to my personal account and read. You have not bought anything with cashback yet. After shopping, all your orders will be displayed here. How shoud I understand this.
Good day, Sergey!
Thank you for your feedback. Do not be discouraged, please, your appeal to the care service is controlled by the care service manager, who will check whether a cashback will appear for your order or not. If the information about the order is not received, we will help to resolve the issue.
If you have any additional questions - write, we are always open to communication. Have a nice day!
Sincerely,
LetyShops team
I made an order on March 25. The app was active. The transition to the store was displayed in the personal account, but the cashback was not credited. The order dated February 15 has been confirmed and the amount is pending. As it is incomprehensible all this.
Sergey, hello!
Thank you for reporting the bug. We will definitely figure out the reasons for not accruing cashback and will help to solve this situation. However, we need your help.
A call to the care service has been created from your account. Please go to the "Help" section and respond to the request.
Have a nice day!
Sincerely,
LetyShops team
The service has gone bad. There are constant problems with cashback. Accrued every other time, tired of writing appeals. They might think, they say, fix the computer, is it a browser or antivirus, and so on. No. The problem was with the cashback and the care service charged a bonus for it. And five days later, he magically appeared. I wrote to the support service with a request to remove unnecessary bonuses now, all to be honest. And now cashback is not credited again for 4 or 5 days already. And such problems are permanent. The site is just disgusting. Service below the baseboard. The site cannot be repaired. De ... mo in one word, not service. Slid down, as is usually the case with everyone. Very disappointed and looking for a new service. From here I am definitely leaving and I will dissuade you from using all my friends and acquaintances.
Good afternoon, Rifat!
Thank you for your feedback. We are very sorry that you have such an impression of our service.
Indeed, at the moment there are technical delays in the transmission of information on orders in the Aliexpress store. And in order not to keep you waiting, we help you on our own. This issue is under control, please do not worry.
We are grateful to you for informing us about the automatic appearance of orders. We value honesty very much, as we ourselves work in this way.
Please clarify the information about lost orders in open circulation. Our managers will monitor this issue.
We sincerely hope that you will stay with us and no more difficulties will arise when working on our service.
If you have any questions or comments on the work of the service - write, the opinion of each user is important to us. Have a nice day!
Sincerely,
LetyShops team
Everything is clear with this service! First, they regularly accrue cashback up to 100 rubles, then they just stop doing it. After 100 p. from me, I ordered more from Ali and Asos and the cashback stopped coming! You write an appeal to the service - it is simply ignored in the impudent and that's it))
Good day!
Thank you for your feedback. There are indeed situations when cashback for orders is not credited. Sometimes it is because the user has not read the rules for purchases with cashback or the conditions for calculating cashback in a particular store before making a purchase (they can be found on the page of the selected store on our website). Sometimes due to device settings and installed third-party extensions.
We understand that the situation is unpleasant and offensive for you. We also share your dissatisfaction, because when stores do not pay cashback for purchases, not only the client, but also we do not receive our reward.
Not a single call to the care service is ignored. According to our information, the manager wrote to you several times, but, unfortunately, he did not receive an answer and the appeal was closed. We noticed that you have created another hit. Our manager has answered you and looks forward to receiving feedback.
Please, answer the request, we will help you find your cashback. Have a nice day!
Sincerely,
LetyShops team
the extension works every other time, make a purchase with 0 reactions, karoch roulette, how lucky
Good afternoon, Alexander!
Thank you for your feedback. If our extension is not working correctly, most likely you have some kind of ad blocking extension installed. Try to disable all third-party extensions one by one and re-activate the cashback. We have contacted you by mail to help resolve this issue.
We really hope for assistance. Have a good day!
Sincerely,
LetyShops team
I made 5 orders for aliexpress and no cashback was credited for one. This is not the first time. At the same time, I tried to activate Letishops through the application and simply went from my personal account to the store and still there are no charges, and all transitions are displayed in the personal account. Not satisfied with the work of Letishops lately. Previously, there were no such problems.
Hello, Inna!
Thank you for your feedback.
We understand your emotions. Situations when cashback is lost are also very unpleasant for us and we make a lot of efforts to ensure that cashback for all orders is displayed correctly.
Based on our information, you have already created a care ticket. Don't worry, the issue will be considered within 24 hours and we will definitely try to resolve the issue in your favor.
If you have any questions or difficulties, please contact us.
Spring mood for you!
Sincerely,
LetyShops team
TODAY FOR THE FIRST TIME WITHDRAWAL MONEY! ACCOUNT RECEIVED WITHIN THREE MINUTES. JUST SUPER! HAVE NEVER ENCOUNTERED SUCH SERVICE EVERYWHERE! THANK YOU FOR BEING.
Wow, guys, Thank you, the service is convenient, and most importantly, any issues are resolved quickly, now I decided to withdraw money for the first time and was pleasantly surprised, the money came almost instantly! You are super!