Where did the 77 rubles go? that were before. there is a new cache back. accrued now. It should be 235.46. Already here they began to deceive. and I can't send this message anywhere to find out
Elena, good afternoon!
Thank you for writing.
We have analyzed your personal account on our service. At the moment, you have 158.46 rubles on your balance, and 60.18 rubles are pending confirmation. In total, the amount is 218.64 rubles. Also, you have already withdrawn funds from our service several times, in the amount of 600 and 679 rubles.
To understand in more detail the misunderstanding that has arisen, we have created an appeal through the "Help" section of your personal account. We really hope for your answer.
Have a nice weekend!
Sincerely,
LetyShops team
Over time, the opinion about the site changes for the worse. It is all the fault that "glitches" periodically occur when the button presses do not work, then when you go to the store from the application, cashback is not credited (well, it was corrected after calls), then participation in any promotions is not taken into account. On March 28, I made 14 orders, everything that was needed to participate was clicked, but in the chat they assured that there was no click. Now I calculated the cashback, it turns out that it was not increased either. In general, the opinion turned from positive to neutral closer to negative. Let's see what happens next, but so far only 3 stars.
Good day!
Thank you for sharing your opinion on the work of the service.
We want as many of our customers as possible to buy profitably, participate in the prize draw and return to us, so we are interested in the promotions to go smoothly.
Our technical specialists carefully studied the situation, because the participation and correct operation of the functionality is important for us. Based on the information about your account, on March 28th there was a visit to the promo page and purchases were made from the phone.
As part of the promotion, we wanted to notify our users as much as possible: on the website, in the mailing list, and also yesterday we sent a letter where we emphasized that you need to confirm your participation before buying. We organize contests and promotions often and we promise that next time we will make sure that you know about all the details.
To help you feel our support, we have credited the difference that should have been displayed if the cashback rate was 5%.
We hope that such situations will not arise in the future and you will change your opinion about our service in a positive direction.
Have a good day!
Sincerely,
LetyShops team
Since March 11, I made three orders, the cashback did not go through. Today, March 28, I made 2 orders, the cash was displayed 3.3%, instead of the promised 5%, but I don't care. I am switching to another service. I ask you not to publish stupid replies!
Good afternoon, Valery!
Thank you for your feedback. Cashback for your orders was displayed at a rate of 3.3% (taking into account the LetyBronze status), since you did not click on the "Participate" button before making purchases. As soon as our users click on this button, a lety code is automatically attached, which increases the cashback rates up to 5%.
Do not be upset, there are still 2 days to make purchases with an increased cashback and take part in the promotion timed to the sale on AliExpress.
To help return cashback for orders dated 03.11., We contacted you through your personal account, section "Help".
We look forward to hearing from you. Thank you for being with us :)
Sincerely,
LetyShops team
This is a natural scam, a swindle !!! They initially increase the amount for the goods, and then they throw it off. And the most interesting thing is that I cannot pick it up, since I have to collect a certain amount, and if you don’t collect it within half a year, everything is canceled!
Good day!
Thank you for your feedback. According to the data from your account, you place orders in the Aliexpress store. After switching from our service to the store, the cost of goods does not change.
Indeed, the minimum withdrawal amount from our service is 500 rubles. It allows us to take on the transfer fees. And thanks to this, our users receive full cashback. In addition, this amount will allow you to feel the usefulness of purchases with cashback.
If you have any questions, be sure to write.
Sincerely,
LetyShops team
Dear LetyShops team! I have been working with you since December 2016! There were practically no punctures, but recently the cashback is credited even more or less on time, but the confirmation is not stable! If you have noticed, I order a lot and I cannot constantly write to you and rummage through the order numbers! I just wrote to the support service and they answered that my order was confirmed on 23.03.2018 ... The deadline for confirmation is 04/29/2018 It already looks like the client just forgot about cashback and stopped looking for it! .. Therefore, please : Revise the cashback confirmation timeline! ... Best regards, Vadim.
Good afternoon, Vadim!
Thank you for your feedback. Indeed, after confirming orders in the personal account of the Aliexpress store, the cashback status most often changes to "Enrolled" within 3 days.
We have written to our partners to understand if there is any delay in data transmission, and we are awaiting a response.
Vadim, you have been with us for quite a long time and, we hope, were able to make sure of the integrity of our service.
Do not worry, if the orders are redeemed, the cashback will be credited to the balance. We ask you to be guided by the average time of cashback crediting from the store, that is, 33 days.
If you need help - write, we are always in touch. Have a nice day!
Sincerely,
LetyShops team
I bought a phone for GB. Cashback was activated, but GB refused to pay it. Wrote here in support and forgot. And today I received compensation from the LC. Thanks to LetyShop for their support. I was very surprised! I tried to use other services where the cashback is slightly higher, but in terms of convenience, speed of money transfer and customer support, the cashback service is better than this NO! Do not buy anything on GerBest because the cost on the site and the actual cost when paying differ upward. It was not possible to get a clear explanation. Use LetyShop!
Good day! I have been using this service for a while and everything was fine. But .... after I decided to make purchases (Booking) through letishops (there is a small family business), I connected 2 family members as a referral ..... and then it started .... Blocking the account .... I contacted to the care service - provided documents, screenshots, etc. unblocked .... then, when funds are withdrawn, they are again blocked, allegedly booking a complaint. Because we cooperate with them for a sufficient time, wrote to them about the problem, that a complaint was received from them! The answer surprised me: there are no complaints about me!))). The answer did not convince, I sent a letter from the hotel about accommodation ... I also did not convince asked for a check ..... I sent it and did not convince the fiasco .... So they also called it a fraud ............ !!!!!!!!!!!!! and blocked all accounts by my IP))))). Service I apologize for the expression is bad .... for small purchases .... after the cache goes over 15-20 thousand rubles. all of you are a tycoon !!!!!!!! I have been using a similar discount service for six months now, there are no problems at all, I'm happy with everything! P / S / registered for comment only.
Hello Nikolay!
Thanks for the comment. It is a great pity that you are faced with a similar problem. To resolve this issue, we have contacted you via mail: help@letyshops.com. Please reply to the mail so that we can help as soon as possible.
Sincerely,
LetyShops team
One continuous negative they write here that it's time for me to unsubscribe.
1. I am satisfied with the service, but I combine it with a number of others for one simple reason - somewhere the size of the cashback is larger, somewhere it is more profitable to work directly, without cashback services (and through adm *** d). Reason: more% than here.
2. The technical support is friendly, before the problems with the delivery club, it rarely contacted, and as it began to order through Letishop, 2 out of 3 cashbacks are rejected, but support goes to a meeting and credits it manually, supposedly a bonus)) only free cheese in a mousetrap. For other projects, such as Ali, Girbest, Lamoda, Basfor, there were no problems.
As a result, I have been using it since 10/19/2017, I have already typed for the Lety-Gold status. I definitely recommend the service, and to those who don't like it - now there are a lot of services of this kind, but if your hands are crooked, the result will be the same. In the end, order a change on Ali, check if the cache is running. If it does, then order a larger / more expensive one. If the cache has not passed, and you need it as you need it, well, cancel the order and place it again. Yes, this is an extra headache, but here it’s either one or the other. Such services will not give you money out of their own pockets because of your whining in the comments, but they certainly don’t need someone else’s, the advertisers'% rate is clearly much higher than Letishop and others pay users.
Some projects pay 50% of the cache, but here and elsewhere we are given 3-5%. Therefore, they definitely do not need your 3-5%, and if there are problems with enrollment, look for it first of all in yourself.
Good day, Sergey!
Thank you for the pleasant words addressed to the care service and the work of the service in general.
We are sorry that cashback is lost for some orders from the Delivery Club store. After analyzing your requests, we noticed that during the checkout process you use the store's promotional codes. Alas, under the terms of cooperation with Delivery Club, cashback is not credited for such orders.
We congratulate you on achieving LetyGold status, we are very pleased that you have trusted us.
As for the size of the remuneration, on our part we give the maximum that we can. Considering that for our clients we are developing a service and expanding the catalog of stores, adding new services and options, often organizing promotions and investing in the development of the Loyalty Program.
If you have any questions or suggestions about the work of our service, be sure to write. We wish you a nice day!
Sincerely,
LetyShops team