A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
If registered but no purchases have been made yet, there will be a 100% cashback refund
Good day!
In this case, we cannot guarantee cashback for a new user. We see that you already had cashback for purchases at Temu, which means that further rates will be as for a regular user.
They indicate one cashback, but charge a completely different one.
Good day!
There are 2 categories of cashback rates in the store:
- New Temu client 7.1%.
- Existing Temu customer 1.55%.
During the hot cashback period, the rates increased 5 times:
- New Temu client - 35.5%.
- Existing Temu client - 7.75%.
Since you have already purchased from this store, the cashback is calculated at the existing user rate, i.e. at a rate of 7.75%.
Why is cashback not credited if the order was created after activating cashback in Letishops with the transition to the theme program, this is not indicated in the cashback terms
Good day!
Cashback is not accrued for orders placed in the store's mobile application.
This was warned on the store's page.
Good afternoon, is the cashback 35.5 only for new customers?
Yes, only for new users.
does not go to the store's application, but throws it straight into the browser, this is not convenient, because all authorization of the account and bank cards is tied through the application, additional manipulations in the browser are not convenient and not reliable.
Good day!
The transition takes you to the browser, as cashback is not accrued for purchases from the app.
Good afternoon. Tell me, when is the cashback increased to 49% for beginners, how much will it be for bronze?
Greetings!
Unfortunately, we do not have any information about the increase in advance.
Follow our updates.
PS Status does not add up to promotions. There is one more favorable rate.
Why is the 7-fold increase in cashback on Lety Shop only given to newbies, and only 10 to regular customers? It's not fair, and it's not profitable, when you can find the same product cheaper on Ali Express and also get a good cashback. And there are no restrictions on the purchase amount on Ali, you can order even for one hryvnia, and you can also get good coupons by playing games. So Ali is a better platform than Temu.
Good day!
The store sells goods cheaply, they can't give even half of the cashback for every purchase.
10% is a good cashback rate.
But you can, of course, choose where to buy)
I am dissatisfied with this store, they charged me a very small % of cashback, despite the fact that when I bought it was 38.5%, and I specially ordered a large amount, they only sent me 165 UAH of cashback, this is terrible, some kind of rip-off or something
Svetlana, you have previously placed orders in this store, so the partners transferred the cashback as for a regular Temu user.
If you were previously credited with cashback as a new user, then you are lucky, because partners carefully check which category the user belongs to.
I don't understand why Temu is the only one who set conditions for new and regular customers. There used to be such discounts, but now they are mostly 1.55%. This is generally a pittance, there is no point in buying through Letishop
Greetings!
The store already has very cheap goods, he can't pay such rates for every purchase. However, there are often promotions, and you can get good cashback.
Happy shopping!