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Purchases at Booking.com with cashback in South Africa

Waiting time for crediting cashback
Average waiting time for cashback: 60 days after departure from the hotel
Maximum waiting time for cashback: 90 days after departure from the hotel

Cashback is credited for booking of hotels and apartments only.

 

Due to the spread of coronavirus (COVID-19) access to some places of destination may be limited. We recommend you to book hotels with the free cancellation option.

Cashback is not credited: 
- for paid taxes and hotel fees (they are usually stated apart); 
- in case of using Wizz Discount Club Card
- for cars rented via Booking (to receive cashback for that you have to go to the website via Rentalcars page); 
- for the "Booking.basic" category (information about that can be found near the room price). 

Attention! Cashback is credited within 90 days after the date of actual departure from hotel

 

Cashback cannot be combined with any kind of bonus or discount.

 

Processing of lost orders occurs only if a printed receipt issued at hotel that confirms your stay is provided. Screenshot of room reservation from your personal account or bank statement is not considered any longer. 

 

The room price after going to Booking.com from our website can differ slightly from the one displayed if visiting Booking directly. We recommend you to sign up or log in to your existing Booking account (if provided) to check the price.

Reviews on Booking.com (17)

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30.10.2020

I've been trying to get the problem fixed for two months! They disregard the following: In booking, when you are going to make the payment by card, it diverts you to another security page and, therefore, the cash is disconnected while you are paying. I thought it was irrelevant and that LetyShop would be aware of it, but no. After waiting a few days, I contacted them and, until two days ago, they have been giving me long and making excuses for not returning my cash (after having attached all kinds of photos and screenshots that they asked for). It is a shame. For small cash from other stores they do not give you a problem, but when we are talking about more amounts of money, yes. SHAMEFUL.

The review was translated from Spanish using Google Translate. Show original Show translation
30.10.2020

Hello alba.

We are sorry that you have such an experience. Unfortunately, according to the information we have in our system, there was no transition from your account to the Booking page. The payment page appears long after the purchase is made and the cashaback accreditation is not influenced.

We hope that such situations will not be repeated in the future.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
23.09.2020

I made the purchase in July and I still have not received the cashback, it is September.

The review was translated from Spanish using Google Translate. Show original Show translation
23.09.2020

Hello!

Thanks for writing to us.

Booking.com cashback is credited to balance within 90 days of actual hotel checkout date. If the refund will not be credited in time, contact us, we will help you as soon as possible.

Regards.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
10.09.2020
by the hour it works very well
The review was translated from Spanish using Google Translate. Show original Show translation
24.08.2020

we have reserved an apartment and it has been very simple, and very good prices

The review was translated from Spanish using Google Translate. Show original Show translation
16.06.2020
It takes time, but well
The review was translated from Spanish using Google Translate. Show original Show translation
07.03.2020
I had to wait 90 days, but I finally got a 5% refund. Nothing bad :)
The review was translated from Spanish using Google Translate. Show original Show translation
30.01.2020

For the second time I do not credit cash back on this website

The review was translated from Spanish using Google Translate. Show original Show translation
31.01.2020

Good morning.

Thanks for writing to us. We are happy to help you solve this situation. We have already created a query in the Help desk. You can find it in your personal account in the "Help" section. We look forward to your response.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
26.11.2019

I'm still waiting, I've been waiting for a reply for 15 days. I've sent you 2 messages.

The review was translated from Russian using Google Translate. Show original Show translation
27.11.2019

Good afternoon.

We apologize for not answering much time. We see that the manager has already answered you in a query.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
09.11.2019

I think it is a great delay not being able to receive the cashback that is done through the app from the mobile, today most of us make reservations with the mobile, not from a PC

The review was translated from Russian using Google Translate. Show original Show translation
09.11.2019

Hello!

In fact, cashback is not credited for orders placed through the mobile application Booking.com (Android or iOS). When making a reservation from a mobile browser or our application, the cashback will appear in your account.

Regards.
LetyShops team

The review was translated from Russian using Google Translate.
04.11.2019
After the estimated time on the reimbursement of my money, I spoke with the service and apart from being very kind they helped me with my reimbursement, very happy.
The review was translated from Russian using Google Translate. Show original Show translation
18.10.2019

I have been told that I will not be reimbursed for making a reservation from my mobile phone ☹️

The review was translated from Russian using Google Translate. Show original Show translation
21.10.2019

Hello!

Cashback is not credited for orders placed through the mobile application Booking.com (Android or iOS). When making a reservation from a mobile browser or our application, the cashback will appear in your account.

Regards.
LetyShops team

The review was translated from Russian using Google Translate.
06.10.2019

I was a little fly if the cashbank would be effective, since it was € 6 and the truth is that it took almost 2 months but in the end I arrive, at the moment very satisfied.

The review was translated from Russian using Google Translate. Show original Show translation
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