A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
I ordered a lamp, how does the light disappear - they sent only the top with a charging USB cable, but where is the lamp itself?
Good day!
Please check the product description. If something was not added to the package, please contact the store. They should help.
Until I receive my cashback, which from June 5 from 285 hryvnias. decreased for no reason by UAH 244, then it will be a whole 0. Somehow it is not interesting
Greetings!
Cashback amount may vary. Before crediting, partners check the information and credit the correct cashback.
If you have any difficulties, you can always contact us in the "Help" section.
Good day!
I have been waiting for cashback for more than 2 months, and for subsequent purchases it is only 1%, rarely 7%. I am thinking of going back to Ali Express again.
Good day!
Partners need time, so we indicate it on the page of each store.
Maximum terms of enrollment - 13.09. It often happens faster.
Of course, you can choose a store that is more convenient for you.
For example, I am not satisfied why the cashback is high for new customers and too small for old ones. Don't you value repeat customers? It turns out that it is more profitable to shop on Alie express. My friend's cashback is 46% for new customers and 9.7% for old ones. She just hasn't bought anything from you yet. Is this fair? Please review the terms and conditions for your loyal customers, this is disrespectful to us
You yourself encourage the creation of fake customers in order to always receive the optimal cashback.
Greetings!
Partners set the rate, categories too. Both we and the store value our customers very much. Therefore, we often arrange a pleasant cashback. Unfortunately, the store can offer such a high rate only once. The prices of goods there are already so low, they simply will not be able to give such a large part of the funds for each product.
We must warn you that creating multiple accounts is prohibited on our service. In this case, your accounts may be blocked.
good afternoon, how can you collect your cashback???
Greetings!
Thank you for choosing our service.
Now cashback is pending. As soon as we receive information from partners and the reward, the cashback status will change to "Confirmed". Then it will be possible to withdraw it in a convenient way (card, phone, charity).
You can always follow enrollment deadlines in your personal account.
beneficial only for a beginner. subsequent purchases from UAH 400, delivery is usually Mistekspress, the quality of the goods is average. on Ali, the prices are nicer and without any conditions on the minimum order, faster delivery. There are always nuances with cashback, luring you with a high %, at the bottom the subscription is only for beginners, for others, for example, today it is increased by 1.7%, and not 1.5 as usual.
Good day!
The rate and conditions are set by the partners. Unfortunately, we cannot influence this.
However, from our side, we often give Hot cashback. 1.7% is your standard rate, with an increase today, for example, it's 5.6%.
Happy shopping!
cashback is accrued from the final order amount (after all price adjustments, returns, etc.) and minus tax from the total order value (tax 20%) a large figure of % cashback is written only for new customers (new account, new phone, new IP, at least)) and only on the website, no applications)) increased cashback not for a day, but for a couple of hours, which is very strange by dates / days randomly, you can't predict and fortunately for me, I was waiting for increased cashback to make a large order, did not have time to buy by the hour, bought without cashback, and the next day the % increased 5 times !, and the next day it also remained increased, but 3 times (although over the past 6 months there was an increase, then only 1 day a month) in short, if you want a profitable cashback, then order immediately as you see the increase, because you can't predict what will happen tomorrow at all. and the store itself is cool, fast delivery, low prices, technical support responds very quickly and tries to help (for now)
Good day!
Yes, the cashback rate and conditions are provided by the store. From our side, we sometimes give Hot Cashback.
Please note that you have 10 hours to purchase from the moment of activation.
Thank you for your feedback!
Happy shopping!