A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Other providers have a higher percentage
Good day!
The amount of the reward is set by the store. For our part, we offer the highest possible percentage, as well as hot cb and flight status.
Of course, you can choose the purchasing method that is most convenient for you.
Refund times are very long.
Hello!
We understand your emotions, we don't like to wait so long either, but each store has its own confirmation periods. You can find them on their page.
All the best,
the LetyShops team
An excellent shop but the refund times are too long and this discourages people from making other purchases
Good morning!
Thanks for your feedback.
Partners need time to process order data. As soon as we receive the response your cashback status will be changed to "Accredited"
I think it's a shame that in Spain if you put a discount code from the store itself (from third parties, it would seem logical to me), they cancel your cashback.
Hello!
We understand you perfectly, but the store has its conditions for crediting the cashback.
All the best,
the LetyShops team