A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
I ordered a lamp, how does the light disappear - they sent only the top with a charging USB cable, but where is the lamp itself?
Good day!
Please check the product description. If something was not added to the package, please contact the store. They should help.
Until I receive my cashback, which from June 5 from 285 hryvnias. decreased for no reason by UAH 244, then it will be a whole 0. Somehow it is not interesting
Greetings!
Cashback amount may vary. Before crediting, partners check the information and credit the correct cashback.
If you have any difficulties, you can always contact us in the "Help" section.
Good day!
The first purchase is the only one that I don't see reflected, which had multiplied cash back. The rest of the purchases are very good, really. Recommended.
Hello.
Thanks for sharing your experience!
We are very sorry but we received a negative response from our partners for your order PO-186-12252381678714011, so we are crediting you the partial bonus from our funds.
The coupon system is rubbish and a ripoff. If u get say £300 pounds voucher it is spread into small payment over a long period of time in which time u might have to spend into the 100s or even 1000s to cash it in. I just simply don’t accept the offer because it is a waste of time because u are not getting any bargain.