Cashback will appear in your account with "Pending" status within
1 day
Within this time your cashback should appear with "Pending" status under "My cashback" section after an order has been made.
Cashback is confirmed and credited within
60
- 90 days
after the payment has been made
If the shop’s T&Cs haven’t been violated and the item hasn’t been returned to the seller, cashback will be credited no later than this period.
We are currently experiencing an issue with tracking orders placed from iOS devices. We recommend that you use other devices to purchase from the store until this issue is resolved.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
According to the terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 3 months after the purchase has been made