Cashback should appear in your account with "Pending" status within 5 business days after purchase. Cashback approval period after which cashback will be credited to your account and be available for withdrawal can take up to 90 days.
Cashback amount actually credited to your account balance can vary a bit from amount displayed before. That is connected with conversion of the currency of payment to the currency of your account.
Cashback is not credited for adjustments, reorders, corporate gift cards, mattresses or furniture and on the purchase of gift certificates.
Cashback is not credited for products of the following brands: Coach, Michael Kors, Free People, CHANEL, MAC Cosmetics, Tag Heuer, Mimi Maternity, Crocs, Lacoste, AK NY, Dior, ESQ, Hamilton, Hugo Boss, Longines, Movado, Movado Series 800, Rado, Raymond Weil/Sport, Swiss Army, Techno, Tissot, Wittnauer, Levi's and Apple.
Cashback is not credited on orders made by Macy’s employees using Macy’s credit card.
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