Cashback will appear in your account with "Pending" status within
1 day
Within this time your cashback should appear with "Pending" status under "My cashback" section after an order has been made.
Cashback is confirmed and credited within
55
- 110 days
If the shop’s T&Cs haven’t been violated and the item hasn’t been returned to the seller, cashback will be credited no later than this period.
Attention! The store does not accept requests for the lost or declined cashback.
The size of cashback depends on the category of goods and can range from1 to 25% (the store doesn't make its category rates known to us).
Cashback is credited for the orders made in the DHgate mobile app.
Cashback is not credited in case of using any voucher or discount code.
The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Cashback is credited excluding credited card fees as well as additional costs for delivery and shipping.
I love this store. The prices are good. Both wholesale and retail. The delivery is reliable. I always received it on time. It's a pity that the cashback is small.
The review was translated from Ukrainian using Google Translate.
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Григорий
Rating
30.04.2017
Cashback from DHgate sometimes comes, sometimes doesn't. I always pay with the same card, it's strange.
The review was translated from Russian using Google Translate.
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