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Purchases at Бетховен with cashback in USA

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
Maximum waiting time for cashback: 80 days
Information and conditions
3.4%
За оплаченный заказ нового пользователя магазина Бетховен
1.7%
За оплаченный заказ постоянного пользователя магазина Бетховен

Кэшбэк за заказы из Бетховен может появиться в личном кабинете в течение 2 дней после оформления.

Reviews on Бетховен (39)

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21.02.2018

This is the most disgusting service that I have ever met! Even 1 star is sorry for such a "pet shop"! I ordered food on January 19, after 2 days they should have delivered it to me, spent the whole day at home on the right day, but no one came! I called and found out the killer news: it turns out that this store orders food in Moscow (I made an order from St. Petersburg), although it is listed as a St. Petersburg store! And for this reason, you have to wait until 2 weeks (!!!) or more, they just can’t say (!!!) the order will come to them from Moscow and only after that it will be transferred to the courier service and when they can deliver it to me -Call for a day! More than a month passed, but they didn’t deliver the order to me, they called me twice, they promised me to sort it out and call back the next day, they didn’t call! Today I again turned to their cool center. They told me that they know nothing, there is no information from Moscow! And is this a store? Is it customer service? And after my call, a letter came that my order was canceled! I advise you to avoid such "sellers"!

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

I ordered through the site, came and paid at the store. Cashback did not come. And now here I see an inscription that only for orders by courier delivery. Well, write it right away. And so it turns out fraud.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2018

Hello!

Thanks for your feedback. We are very sorry that such a situation has occurred.

If there are any conditions for receiving a cashback in a particular store, we will publish this information on the transition page to the store so that our users always have the opportunity to familiarize themselves with this information.

If you have any questions - write. We will be happy to answer.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2018

It was necessary to buy medicine for a dog. Found only here. Ordered in the online store with a cashback 12.11.17. The order was completed normally. They brought it in 2 days. Of the three positions, two - two times specified. They brought everything without complaints. But cashback is not credited, unfortunately. And hanging in anticipation.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2018

Hello!

Thanks for your feedback.

Indeed, the estimated cashback date for this order has expired. Please write to us through the "Help" section of your personal account. We will definitely try to speed up the process of crediting cashback to your balance.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2018

The store itself is good, but the online store is horrible. I made an order somehow. For a long time I had to wait for SMS. In your personal account the status has not changed. I went to the store where I ordered it myself. They said that there was no such order at all (there were problems with the card. I received a card, filled out a questionnaire. A few days later I decided to register a card (or whatever it is called ...) and the data I entered did not correspond to the questionnaire ... called support, I They advised me to go to the store and came - they asked me to fill out the questionnaire again - instead of finding my profile and finding out who was wrong.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2017
43 days waiting for accruals !!!
The review was translated from Russian using Google Translate. Show original Show translation
05.12.2017

Disgusting online store service! You won’t wait for cashback. Order Status - Shipped. Payment - no. And it’s not changed for 2 months.

The review was translated from Russian using Google Translate. Show original Show translation
22.11.2017

Excellent shop. There are no problems with orders and delivery. Once there was a controversial issue about the discount, with difficulty, but I got through to the hotline, the girl provided the information in full. Cashback is always charged. No complaints. Thank!

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2017
What's the trick? I have a 10% discount in Beethoven now, if I buy from here, then I lose it, right?
The review was translated from Russian using Google Translate. Show original Show translation
11.11.2017

Good afternoon!

Thanks for the feedback. Do not worry, your discount will not be lost. You can make a purchase through our service at a discount and if the store is profitable to provide a reward for the order, cashback will be credited.

Since when using promotional codes, coupons, discounts, bonus points and savings programs that are not on our website, or when paying with a card with the cashback function or the bank bonus program, cashback may not be credited.

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.10.2017
Cashback does not apply to pickup. Do not look for logic here, it is not there.
The review was translated from Russian using Google Translate. Show original Show translation
11.09.2017
I’m happy with the store, but the estimated date for crediting the cache back has already passed, and the cache back has not yet been credited.
The review was translated from Russian using Google Translate. Show original Show translation
20.06.2017
Disgusting online store service! Courier, threw the order to the floor and run - in a hurry, he says. When I opened the box, it turned out that they sent another feed (the invoice indicated the one I actually ordered). Conclusion: wrong in stock. For half a day I tried to get through the telephone hotline. When, finally, I was deigned to answer, the manager said that it was MY fault, since I did not check the order with their courier courier (did I need to fight him?). The second week had already gone, the food was never replaced, and, of course, no one thought to apologize. In general, the guys work great! I will not spend a ruble in this shop of "horns and hooves" anymore.
The review was translated from Russian using Google Translate. Show original Show translation
24.05.2017
Disgusting, misinforming store ... in 90% of cases, the feed with the status of "In stock" is actually not. At the same time, they do not call back and do not warn.
The review was translated from Russian using Google Translate. Show original Show translation
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