*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I have made a purchase of 9 items on Aliexpress. I have not registered the purchase, my orders and finances appear in 0 pesos and the purchase was exactly $ 81.46 (USD) Dollars that in Colombian pesos is reflected in the sum of 272,158.67 (COP); which is a high sum in my country, in addition to that, more than 24 hours have passed since I placed the order, that is, I have already given the platform enough time to register my purchase. I have left a complaint to customer service and they have not answered or given a solution to the problem
Good afternoon.
We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Greetings,
LetyShops team
The first time it worked in the second time and buying in another store stopped working I sent the complaint they never contacted me, they do not risk their dacts
Good afternoon.
We see that to resolve your situation, you have already created an inquiry to the customer service. The manager will help you resolve this matter.
Greetings,
LetyShops team
With my last purchases I have serious problems, they always register with a different order number, in aliexpress you buy with an order number and in lettyshops it comes out with a different number, that generates the problem that orders are never confirmed, I have made several requests and they have never been solved for me. Terrible service.
Good afternoon.
When shopping on AliExpress, the order numbers in the LetyShops personal account and in the store may not match. This does not affect the crediting of the cashback. We apologize for not answering for a long time. The manager will reply to you very soon. Have a nice day.
Team
LetyShops.