*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I am super happy with letyshops, there is a lot to improve on the platform but they respond by protecting the consumer, it has already happened to me 3 or 4 times that when buying several products at the same time (which in letyshops is divided into several purchases, one per store) some me It registers them and others do not, and I send them the capture of the order that has not been registered as cashback and they credit it directly to me. It seems to me a very professional gesture on his part, although I still think that both the extension and the mobile application must be improved so that it records everything as it should be. 90centimos to get to my € 50 cashback .. if there were no letyshops I would have spent the same without receiving anything in return. A 10 for lety
Hello Lucas.
We continually work to improve our product. Thank you for choosing us!
Sincerely,
LetyShops team
The products are good, I was happy until I made a purchase of a product that was worth € 150 more or less and was held in CUSTOMS, to obtain it I had to pay almost half so I returned it. I asked for a refund and they have refunded me half the money, I was fighting for many months with them, they said they were going to send me the product and the money also because of the wait and they stopped answering NOTHING ... fatal customer service, rating -10 SO I STOP BUYING ON ALIEXPRESS. SOME LIARS. I hope you see my comment.
Hello,
We are sorry that you have such an experience and we hope that your future purchases with our service will be successful.
Sincerely,
LetyShops team
For a month the refund has not been returned to me when confirming the order as they did before. A shame since I have 0.50 left to level up and they keep it for me for 3 months. What a shame
Hello Paco.
We are sorry that you have such an opinion. Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Generally, Aliexpress cashback is credited within 75-120 days of purchase, but the refund can be credited both on the specified date and earlier.
You can always contact our support team if you have any questions and we will help you;)
Sincerely,
LetyShops team
In those who put the tracking number to buy, he makes the payment, on the other hand, the last orders none come with that number, so even if I confirm the purchase and that everything has arrived well, he does not make the payment, he remains in limbo .
Before I gave the Cashback the next day to complete the order, but now it takes more than a month. I do not know what has changed, I continue to complete the order in the same way. Please speed it up again as before.
Hello Jesus.
Thanks for writing to us. Sometimes stores need more time to process the information and transmit it to us. We hope that in the future your refund will be credited faster.
If you have any questions, contact us at support@letyshops.com :)
Sincerely,
LetyShops team
But I forget to activate it sometimes
Terrible application. At the beginning everything perfect, at the beginning they return the money that is without complaints and without anything. When time passes that changes completely. They do not give you back what they really have to give you cashback and you complain and the only thing they know to do is move on from the topic or tell you that that money is not for you, when you do not break any rules or anything. Lousy app. I want my real cashback in all stores. And the same thing happens to me with SHEIN
Hello Victoria.
We are sorry that you have such an opinion. We always try to solve all problems in favor of our users.
The cashback appears automatically according to the data received from the partners. If there are any errors, you can always contact our support team.
Sincerely,
LetyShops team
I have been using this application since it was recommended to me but on the platform that I make the most orders, which is in AliExpress, in recent months they have not credited me anything, I get in from here and nothing, and a huge disappointment was an order that I made in Tous and neither I was credited with nothing, those things get on my nerves.
Good afternoon!
If the cashback is not automatically shown in your personal account, we also do not receive a commission from the store.
We see that a request for the lost cashback has already been created in your personal account. You can control its status.
Sincerely,
LetyShops team