A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
I like everything about temu
When will the big cashback be?
Good day!
There is no information in advance. Please stay tuned for updates.
It takes a very long time to wait for your cashback.
Greetings!
Partners need time to process data to order, check and
information transfer.
You can follow enrollment deadlines in your personal account or at
store page.
When the cashback is confirmed, you can withdraw it to your card or mobile.
You can always find the answer to other questions in the "Help" section.
I placed an order for such an amount that the delivery was free, the parcel did not arrive at the address I indicated, I had to make a redirection and pay UAH 135 for delivery. But it's not my fault that the parcel was sent to the wrong address, why should I pay???
Good day!
It's a shame that it turned out that way. Try contacting store support.
In the conditions, it is written that no cashback will be charged for orders in the mobile application. Why so? It is necessary to order only from a PC or it is possible simply in the browser on the phone
Greetings!
While we do not receive rewards for purchases from the store application. That is, you can go to the Temu website from our application and make a purchase.
I made an order on the subject for UAH 2,100, and they returned UAH 20 cashback to me! the first time I made an order on a topic for 1200 UAH, they gave 650! Scammer is full!
Good day!
Before enrollment, partners check the information and can change it. Therefore, we expect the correct cashback. We draw your attention to the fact that the rate is higher for the first purchase, and for all subsequent purchases - 1.4% + increase)
I made an order because the cashback was increased, about 40%, and they counted about 5! It's kind of...
Good day!
This rate was valid only for the first order. That's what happened with your first purchase.