I placed an order in Silpo and the cashback was rejected. Who knows what the difference is between doing it on the website or in the application! different prices for goods or something. Explain this! By the way, the last few times some of the goods have been constantly out of stock. It is very inconvenient, you place an order for specific goods, and when you collect them they tell you that they are out of stock. This way they can update the information on availability more quickly!
Good day!
Unfortunately, we do not receive rewards for in-app purchases. These are the store's terms and conditions. This may change in the future.
All conditions are indicated on the store page, please read them before purchasing.
You have been credited with a bonus for this purchase.
The store also commented on your review:
"Good afternoon. We really want to please you with the maximum assortment. Tell us the details in a convenient communication channel via Telegram (https://t.me/silpo_chatbot), Viber (https://chats.viber.com/silpochatbot) or call the hotline at 0 800 301 707. Thank you."
Today I placed an order at Silpo, everything has always been fine, but today, as luck would have it, stinking meat arrived. I had to throw 230 UAH away. Thank you Silpo. First, check the product you are placing in the order.
Good day!
We apologize for the situation. We will definitely check everything and fix it.
Please contact us via Telegram (https://t.me/silpo_chatbot), Viber (https://chats.viber.com/silpochatbot) or call the hotline at 0 800 301 707.
Thank you!
Silpo UA store
I am shocked by this office. Ordering the goods is another quest, the site constantly hangs and redirects to the initial page. Got it. Then let's write that "the product is tangible" or "we are waiting". corrected Then the delivery address is constantly directed somewhere. I managed. Confirmed payment. I'm sleeping They call "The order has been cancelled, the funds have not been debited, please order again." I ask about the reason for the cancellation.. something was muttered there. Well, I think... anything happens... maybe magnetic storms. When I got to the phone, the funds were debited, the order was made, and two more packages of UAH 13 each were inserted into it. Do I need those packages???? What, I'm going to transfer from the box to packages at the post office???? I'm calling The main thing is that everyone is very sorry, one hundred "sorry for the inconvenience". I ask why my funds were debited, when the previous operator assured that they were not debited.. Again "sorry for the inconvenience"... and most importantly, not a single clear answer to the question.. only "sorry and we apologize". And the funds, they said, will be returned to me within 5 days. And if it's a weekend, then maybe a week will pass. But you didn't show off there, using my funds for a whole week??? I understand that 2k. it's not that much money... but it's mine! In short, pass by this office if you want to save your nerves and money.
Good day!
We are sorry that you are in this situation.
The store reported that they have already contacted you and resolved this issue.
Pleasant day!
Best service. terrible varus far behind
Congratulations.
Thank you very much for your support and choice.
We will always delight you with quality and service!
Silpo UA store
Silpo top, I advise everyone to order delivery Cashback is also calculated quickly
Happy shopping!
It is very difficult to place an order, the site is constantly either loading or jumping. The delivery address is constantly thrown away, Cashback is calculated and credited on time.
Good day!
Try contacting store support.