Very unhappy with the store and the Cashback process. It was the first time I bought in this store, there was a Cashback of 25%, although there was a cashback limit of 11 euros, I placed an order of more than 60 euros and my purchase was not registered. At that same moment I sent an email to inform that the purchase had not been registered, after three days I received the order at my address, all the items are correct and of good quality, but obviously that is because of the brands that I have bought, not because of Mifarma's store. After more than a month studying my case, Letyshop answered me that the company has denied me my Cashback because there is an oversubscription, which for those who do not know it is apparently having several tabs open with the purchase ..... well false, because I did everything through the Letyshop application, directly from the application with Cashback activated, and as I said as a new customer. Definitely very angry why I feel ripped off, I will not buy from this store again. There are more that offer these products at a very competitive price and at least I do not feel that they cheat me, they give me the corresponding discounts and that's it ... but I don't wait months for my incident to be managed so that they can later be invented on how to buy. Very unhappy.
Hello Miriam.
We are sorry that you have such an experience during our cooperation. The partners denied us a refund and therefore we do not have the opportunity to compensate you a full amount of your cashback.
We hope that such situations do not happen again and your future purchases are successful and enjoyable.
Sincerely,
LetyShops team
When the application has cashback, it does not let you finish the payment, but when it is normal, yes. I also made a purchase to save shipping costs and since they did not have a product, they did not ask me if I wanted to change for another, and they charged me for shipping costs.
Hello.
We are very sorry that this situation has occurred. Please, make your purchase from the computer, we very much hope that everything goes well. A hug :)
Sincerely,
LetyShops team
Easy to do the shopping. The seeker is. Very intuitive. Adjusted prices.