Зверніть увагу! Після оформлення замовлення сума кешбеку може відображатись невірно. Але при підтвердженні (звірці) замовлень кешбек зміниться і нарахується коректно.
We have been buying coffee and syrups for coffee here for a long time and have no complaints, they are contacted quickly, the shipment is also carried out quickly, but I really don't like how the cash back calculation system works. At first, you see one amount, but after the fact of accrual, it comes twice less. Why is this done? it greatly spoils the overall impression of the purchase. so far, I have encountered such a billing system only in this store.
Good day!
Yes, there are stores that initially do not transmit information about the product category. And even before enrollment, they change the amount to the correct one. They warned about this on the store page
Sorry for the inconvenience.
Been ordering coffee here for a long time. I was completely satisfied with the quality of the coffee (this is predicted, because when ordering I choose coffee by manufacturer) and the speed of sending orders. I am a very loyal customer and rarely leave bad reviews, but I am very offended by your cashback system. Cashback from each order is reduced by more than two times. I did not understand this billing system at all. Why should I accrue conditional UAH 500 cashback, if I actually receive UAH 200 from them? You either do not promise such cashback, or charge the full amount from the stated amount.
Hello!
After placing an order, the cashback amount may be displayed incorrectly. But upon confirmation (reconciliation) of orders, the cashback will change and be calculated correctly.
Sorry for the inconvenience, these are the conditions of partners.
If the cashback was credited incorrectly, please contact our support. Our managers will help.
The store is not bad, but it loses a huge number of customers because of its very specific cashback calculation system, which simply discriminates against regular customers.
High-quality goods, well-organized delivery and EVERYTHING cancels out the strange, unique in Ukraine, method of calculating cashback, when a regular customer who remains loyal to the store gets just a meager cashback, and a person from the outside, having made the first purchase, is generously gifted with cashback! Wonder…
The only store that first calculates the amount of cashback according to the percentage, and then, before enrollment, constantly significantly reduces the amount of cashback. There is no sense in the increased percentage
Good day!
After placing an order, the cashback amount may be displayed incorrectly. But upon confirmation (reconciliation) of orders, the cashback will change and be calculated correctly.
The cashback rate depends on the category to which the store refers the product.
This is not the first time I order coffee in a store. There are no questions about the delivery, but one cashback was not found, I have been waiting for 4 months, and the second was rejected altogether, although I provided all the documents for confirmation, the third is still pending. Thanks to Latishops, she finally received the cashback, which was declined.
Always happy to help!
The store and assortment are great, I order coffee beans only here. the only negative point - I don't understand why the cashback is 2 times higher for new customers, this is some kind of discrimination against regular and loyal customers :(
More like a one-time incentive to try shopping with them. =)
A very good selection of coffee, especially their own coffee (roasted in-house). They also often charge for delivery when it should be free (if you order fineberry coffee, for example). I have to contact the managers to change it So at first I really liked the store, but now I do NOT like it at all because of such constant nuances
Good day!
We are truly sorry that there was an error with the shipping charge! We will contact you to resolve the situation. For our part, we would like to inform you that this technical error has now been fixed.
We will be happy with new orders!
coffeeok UA store
Wide assortment, fast delivery. Fresh batches.
Nice store, I only order coffee here, cashback is always returned
Thank you for shopping with us! :)
The LetyShops team
The store is very good. Fast delivery. True, at first the cashback was lost ((((But later, the store confirmed everything. For honesty, a big plus in karma)))