Purchases at Фокстрот UA with cashback in your country

Worked for a long time with this store, but now I DO NOT RECOMMEND anyone ego. And here's what happened: 1 case: I made an order through cashback, after 3 days they send the order, I come to New Mail and I understand that the order has not all arrived, and the documents are not all, I refuse to receive it, I send it back, after 1 day another arrives a parcel from another ttn missing order without any documents at all. I am sending too. I call up and ask you to do everything right and send it in 1 package (I called 3 times and strained the manager). It dragged on for 2 weeks because while the order left, while it arrived, it was sent back and repackaged. In short, everything took about 1 month. Well that okay not urgently waited 1 month. Everything seems to have passed as normal, but the order via cashback is NOT VALID since they canceled it and created a new one. Themselves on which already kaneshno Bagel. Here is case 2. I ordered everything as always through cashback, everything worked, the cashback order appeared in the personal account (foxtrot) all good. After 2 days I go to my personal account, there is NO ORDER AT ALL and the trace is EASY. I make a call back. The manager, the girl, says well, they say, I see the last order, but I don’t see your WHAT ON BN, then after a while she says, but found it, I clarify why (not in the office) I’m waiting for 5 minutes listening to music. The answer struck me: WELL, YOU HAVE THE SAME WITHOUT CHANGE. It shouldn't be displayed. So and I SAY THAT EVERYTHING WAS EARLIER and the TTN was appropriated, how can I find out that it is being executed? The answer is: DO YOU DOUBT ABOUT MY COMPETENCE ??? And how stuck it was! I say how to track an item? She SAYS STAY ON THE LINE I will CLARIFY - I am talking about competence in her direction. THEY DO NOT * RENA KNOW. My further conversation turned into a very negative review of the store and said that I would buy ANYTHING FROM THEM more. And I do not advise you - Big disappointment in the store !!! My opinion is that they do it all at the end of the year, because they don’t want to pay for the Letishops service. THANKS TO ALL WHO READ THE REVIEW !!

Completely disappointed in Foxtrot. On Black Friday, Privat-Bank announced a special offer - when purchasing equipment at Foxtrot and paying with a bank card - 10% cashback. Through LetyShops I chose an Electrolux oven at Foxtrot. The product was in stock. I bought it online. After 3 days, they called from Foxtrot and said that the goods were out of stock. They offered to send the goods from the shop floor according to the old order. Then it turned out that Foxtrot had closed the old order and placed a new order. After consulting with my wife, I canceled the order by phone. In my personal account, I saw that the order was still being completed. I called the hotline again. They did not "hear" about my first call, but they assured that the order would be canceled and a request for a refund would be made. The next day I received an SMS: "Your order has been sent!". Two more calls to the hotline - the order status finally changed to "canceled". Then the money-return saga began. After each call to the hotline, it turned out that the request for a refund had not been made and they expressed surprise why I hadn’t contacted them yet! When 15 (!) Days have passed since the order was canceled, I called the hotline for the eleventh time and threatened to go to court. After 3 hours I called back from Foxtrot and reported a "technical error" and promised that the money would be returned within 5 (!) Days. Finally, the next day, the money (9000) returned to the card ... The Foxtrot service dropped below the plinth. Last time I did my shopping at Foxtrot! And I do not advise others.

At least the increased cashback is a complete divorce. I didn't expect from either the store or the service. I do not recommend wasting time. Now in order. I registered with this cashback service to order a blender in foxtrot for a multiplied cashback on Black Friday. Cashback (about UAH 300) appeared pending. Then the circus began. At first they said that the blender would arrive on the 10th. Did not come. I called on the 12th to find out what was the matter. They said they had it in the warehouse, they were about to bring it, guaranteed up to 15, inclusive. On December 16, they called themselves, said that the manufacturer had not shipped, they asked if they were ready to wait until the end of December. I agreed. Then I was told that it was good, they would then re-issue (!) The order themselves. When I refused and said to send it according to the already issued, they replied that everything, it is impossible, it will be canceled. Canceled. I think the reason why they refused to sell the blender on an open order, suggesting to reissue it on their own, is obvious.

Made 3 or 4 different orders. Once I waited for a cashback for about 2.5 months (the order was for 30,000), the rest of the times it came much faster. In general, I am satisfied, there were no problems with the accrual even once. Foxtrot also credits something like cashback bonuses in its personal account, so do not forget to register there.

Guys! Be careful when paying with MONOBANK card. Cashback is not credited. I discovered this after payment by opening a cashback dispute. I made a big purchase for UAH 40,000 and counted on a good cashback, but no! And what they write here "When paying with a Monobank card, cashback is paid only on the side of the bank." I can't understand at all, because I don't have any cashbacks from the monobank in the foxtrot network.

For the vacuum cleaner and grill everything came and pretty quickly, thanks!

I made out a purchase in this store, after which I changed the terms of delivery of the goods and, accordingly, issued Foxtrot as a new order, I was upset. Well, okay, I thought. But what was my surprise that the cashback, and even the increased one, was credited.

I do not recommend made an order for 35k UAH. a couple of weeks later, a message came that the cashback was rejected and is being paid by the bank. why it was impossible to immediately warn, I would have bought elsewhere.

I don’t make any more orders from Foxtrot. The situation repeats itself constantly. I made an order on Black Friday, today the Foxtrot manager is picking up and talking about some problems with the order and that I need to wait. And naturally he places a new order. The question arises: Why cooperate with a cashback service and constantly cancel orders? I'm sorry for the time wasted.

I ordered a phone, everything came on time, I'm satisfied.

A good hardware store, which is in our city, is very convenient for self-pickup. Satisfied with the work of the store, ordered a coffee machine, orders confirmed, delivered to the store unpacked, reviewed, provided a guarantee for 12 months, And here, another plus, increased cashback UAH 800, waiting for the charge, I hope everything will go well. Thanks to the store staff, and of course for the increased Letyshops cashback

still probably not a single order went through normally. but I order quite often the store itself is also that dump. service at the "height"