Purchases at EVA.UA with cashback in your country
Важливо!
- Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
- Деякі замовлення можуть не відображатись в акаунті LetyShops автоматично. Якщо твоє замовлення не з’явилось - будь ласка, подай заявку в особистому кабінеті.
Reviews on EVA.UA (237)
Therefore, we publish only our customers' reviews.
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Cashback is lost for the second time in six months. All conditions are met.
Hello!
Dear, the cashback may not appear due to a violation of the purchase algorithm, or due to an error in data transmission. Thank you for applying for cashback. Please track the process in your personal account. If there are any questions, our care service is always in touch in the "Help" section :)
The LetyShops team
I will write my dissatisfied review. I must say right away that I have no complaints about Letishops, but there is Eva for the store! 1 - A very long time to wait for cashback, minus one star for this. 2 - When ordering, Eva sends the order, and receipts, one for the return, and the second for payment. So, in the receipt for the return, the order number is the same as in the personal account, and in the check for payment, the order number is completely different! Why do this, let everyone decide for himself, but it's not difficult to guess. Minus a star for that. 3 - Order number 009652707, cashback was in letishops at the time of waiting for 200 UAH, and only 107 UAH came. It turns out that the cashback did not come in full, but only half of the amount that I was waiting for and which was declared after the order and was awaiting confirmation. Who is to blame for this and why I have no idea, but it is extremely unpleasant! Minus one star for that. As a result, Eva nevertheless confirmed the cashback, but a very long wait, a mismatch in the order number in the receipts and a mismatch in the amount of cashback spoil the whole impression of the store, as a result, a 2-star rating for the store!
Hello!
We are very sorry that you received unpleasant impressions from the order. We have registered the request №SR02120949 on this issue and sent a letter to your e-mail.
Please send a photo of the check and receipts so we can verify the information and provide clarification. Looking forward to your feedback.
EVA.UA store
Placed an order with EVA. No order for a week. After I called the hotline, they said that the order got lost. As a result: the order waited a week, the money will be returned within another week. In short, I just froze my money for two weeks (if they still return it). And this is the second time. Cashback is constantly lost. I do not recommend this store.
Hello!
We are very sorry that you encountered a similar situation, which left unpleasant emotions from ordering in our online store. We assure you that we work every day to improve our service and do everything possible to keep our customers satisfied.
Funds on your order are refunded, information on improving the service is sent to the appropriate department. We hope we can change your attitude towards our chain of stores in the future.
Cashback on request is displayed in the personal account. If you have any questions about cashback, care managers are always ready to help you understand the "Help" section.
Good day!
EVA UA store and LetyShops team
I will supplement the review, Eva paid cashback in 45 days
Good day!
We are glad that the cashback has already been credited.
We wish you happy shopping.
Team LetyShops
Ordered on 27.11 Cashback credited on 13.01 Cashback turned out solid, I am also satisfied with the order. I will order more
Good day!
Thank you for sharing your shopping experience with cashback! :)
LetyShops team
