Важливо!
Thank you to letyshops for the quick response to my request, as well as for the quick resolution of my question! Received cashback, so far everything is great!
Always happy to help!
There are no complaints about the letyshop service at all, they respond very quickly and understand the situation. At the first order, the Eva store lost cashback (the order amount was 1200 UAH), now the second order and the cashback from Eva again do not appear, although all the transitions were in accordance with the rules. And in general, lately I don’t want to have anything to do with this store, because their negligence is going through the roof.
Good day!
We see that a cashback search application has been created. It is currently under consideration by partners, and we are waiting for information together with you :)
It is important to take into account all the conditions of the store, as well as our recommendations , so that the cashback is not lost.
The LetyShops team
I made an order, the cashback was not credited automatically. I submitted the application manually, but "the cashback was not found, we are waiting." I bought it a second time later, it was automatically charged. I did it both times according to the rules.
Good day, Yuri!
Thank you for creating a request :) We have sent it to partners to find out the reason for the loss of cashback and return the commission.
To track the status and result, expand the field with the application in the personal account as in the example .
The LetyShops team
I made an order with an increased cashback on January 6, I already received the order and paid, but the cashback has not appeared yet
Hello!
Yes, we have sent a request to our partners to find out the reason for the non-payment. The application is processed automatically. Also, our care service manager will additionally monitor the situation in the application.
The LetyShops team
When going to the Eva website from a laptop, the cashback is lost even if the extension is enabled, which additionally shows that the cashback is activated. I did everything according to the rules. I placed an order from the phone, going to the site from the Lety application - immediately appeared in anticipation. Other than that, I recommend both. )))
Hello!
Thank you for taking the time to leave a review :)
The device on which the order is placed does not affect the fixation of cashback in the system. If you follow the conditions of the store and our recommendations , purchases successfully appear in your personal account.
If you still have questions about lost cashback, you can always write to us in the "Help" section.
The LetyShops team
Lost cashback. Out of 4 orders, 2 were lost. with the first 2 for a large amount. All orders were placed. With the orders themselves, problems are rare, I never counted on speed. (Really long at times)
Hello!
The service receives all information about the order from partners. The purchase amount does not affect this process. Cashback can be lost due to an incorrect purchase order algorithm, violation of store conditions, or by mistake.
We sent inquiries through applications to find out the reason and refund the commission. To track the status and result, expand the field with the application in the personal account as in the example . We are waiting together. :)
The LetyShops team
Unfortunately, I can't give 5 stars, my cashback keeps getting lost. Thank you to the LetyShops team for responding to my requests. Only 2 of the last 5 cashbacks are lost. Unfortunately, Eve has bad site developers. The mobile version is not perfect. The menu constantly hangs on the screen, and you have to go back to the site several times in order to add the product to the cart.
Hello!
Checked the information in the account. We see that the cashback for orders from 9.11, 17.11, 20.11 appeared automatically. Regarding the purchase from 05.11, a request was sent to partners to clarify the reasons for non-payment. The application will be processed automatically :) If you have any questions, write to us in the "Help" section of the account.
Regarding technical difficulties on the store website, we recommend contacting EVA.UA support.
The LetyShops team