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(2.99) Average rating of the store
Reviews on EVA.UA (235)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 65 - 130 days

Важливо! 

  • Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
  • Деякі замовлення можуть не відображатись в акаунті LetyShops автоматично. Якщо твоє замовлення не з’явилось - будь ласка, подай заявку в особистому кабінеті.

Reviews on EVA.UA (235)

(2.99) Average rating of the store
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Olga Kutia
29.08.2020

Guys, do not get fooled by the increased cashback, especially in the Eva store. They will do everything so that you do not get it! I made an order there only because there was an increased cashback, I decided to try it. I went to the site and there was also a 1 + 1 promotion, that is, for a certain brand, when buying one product, they gave the second of the same brand as a gift. Apparently in Eva they thought that both cashback and a share were too fat for me. First they waited for the 1 + 1 promotion to end and then a few days later they called back and said that one product - mascara - was out of stock. PACKAGING DAMAGED. Trust me, the packaging can be damaged even where it is impossible and this unit of goods will be the last one in the warehouse if they want to cheat you. And I remind you that cashback crashes to zero if ANY changes in the order are not important due to whose fault. The packaging is damaged, this is a favorite fairy tale in almost all online stores when, due to their fault, something does not work out, or they saw that there was an increased cashback and did not want to make a discount. As a result, the increased cashback and the 1 + 1 promotion have passed, it makes no sense to re-order. will be more expensive. I lost cashback but left the share. The mascara which was not asked to be changed for another. This is also a problem. I repeated on the phone 2 times that it was brown. We sent a confirmation email and I see the color is black. I called back again, changed it, confirmed it, but still the courier brought black ink. I left an order, did not return it and spoil my nerves. Was it that difficult? I DO NOT ADVISE THE ONLINE STORE EVA TO ANYONE!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
29.08.2020

Olga, good afternoon!

It's sad that this happened, because the store's promotions can be combined with cashback. This does not affect his enrollment in any way.
We cooperate with Eva.ua not directly, but through partners, so we are sure that it makes no sense for the store to do this on purpose. Hopefully this is just an error.
Indeed, you need to re-place an order with a transition / activation through our service if you need to make changes. We are always ready to figure it out, because each user's situation is individual. We believe that this will not happen again :)

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
anastasiyaseraya1
23.08.2020
the first time I ordered in eve, then after 10 days they dialed and said that there was no more in stock, now I decided to try again 4 days passed neither an answer nor a greeting. just awful service
The review was translated from Russian using Google Translate. Show original Show translation
Dmitro Zaharchenko
21.08.2020

Auto order was confirmed. Came by NP courier for the day. cashback appeared pending. He indicated the number of the loyalty card in the comments to the order, but the cashback was given as a new user. True, ordering on the Internet is really the first. Nothing to complain about yet

The review was translated from Russian using Google Translate. Show original Show translation
natallia121083
17.08.2020

Good day! I decided to leave your feedback and advice do not contact EVA It took 10 days after the order as the operator called and said that one item was not available in the order, although an SMS came on the day of the order that the Application was accepted! We will inform you about the status of the order by sms / viber messages. Then sms that the order was formed, why then write on the site that everything is in stock. The impression is that they, especially with a high cashback, say that there is no position and must be replaced, then the order number changes and cashback is not credited. It's good that *** pike ordered diapers and the next day delivered *** pik well done EVA pi ... And the operator at EVA snorted and was not happy that I refused the order.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
18.08.2020

Natalia, good afternoon!

It is a pity that not all positions were available, and such a situation occurred.
For questions about product delivery and quality of service, please contact the store's support.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
tem_jap
15.08.2020

Do not disgrace the guys from Letishop, after reading the reviews, I see that you first write in the responses that the maximum period is 60 days, then 70 days, now retroactively changed the rules and write for 130 days !!! How to take it? I perceive it as a scam! And for everyone who wants to buy something in Eve, I recommend passing by, you will not receive any cashback

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
16.08.2020

Hello!

Each store has its own terms for data transfer, they may vary. We noticed that in 60 days the cashback does not have time to be credited. We analyzed and updated the confirmation date information so as not to mislead users.

Now we receive a reward from this store within 130 days, if the situation changes, we will adjust the terms.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
alexander.vahrushev
13.08.2020

I already made another order in Eva will have to be canceled, because for some reason it is impossible to pay for an order from an online store at the point of issue with a gift certificate and a cashback from Letishops or someone else has nothing to do with it.Secondly, after canceling the order, I bought manually in the store itself and for certificates (3 pcs. 25 UAH each) and there already went in the check an additional discount of 0.75 UAH for each, which for some reason was not counted at the very point of issue!

The review was translated from Russian using Google Translate. Show original Show translation
Наталья Минаева
11.08.2020

The manager called back after a week of silence and said that not all the goods were in stock. refused the order, BUT the money was never returned. They said that after 4 hours, SMS came, that after 3 days. already 3 days have passed, but there is still no money. DO NOT ORDER !!!

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
11.08.2020

Good day!

Natalia, we believe that the issue will be resolved in the near future.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
0992154127
07.08.2020

Ordered in Eve on June 7. Also wrote-action-big cashback. Did not return as of 07.08.2020. The scam is full !!!! Everyone is dumped within a week, or immediately after payment, and people are bred here. Order in Eva UA 07.06.2020 20:54 Pending 23.31 hryvnias. Cashback confirmation is expected until 21.08.2020 Order number: 591130 Order amount: 484.7 грн. Date of order: 07.06.2020 20:54

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
07.08.2020

Hello!

Each partner store has a set deadline for processing information. For Eva, the average waiting period is 30 days from the date of the order, and the maximum is 70 days. Information is available on the conversion page.

Let's count together :) Your order was placed on 07.06. Therefore, the cashback must be credited to the balance by 21.08. You can also check this date in your personal account.

If you have additional questions, you can always write to us in the "Help" section, or to support@letyshops.com.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Наталья Минаева
06.08.2020

I ordered a week ago. The order never came. I do not recommend it.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
06.08.2020

Natalia, good afternoon!

Please contact store support. We are sure that the issue will be resolved :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Інна Пономаренко
29.07.2020

A month and a half has passed, but the cashback has not been received. Received the order after 3 days

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
29.07.2020

Hello, Inna!

Each store needs time to verify and transfer information to us. For Eva UA, the maximum period for crediting cashback to the balance is 60 days, so you need to wait a little longer :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
alexander.vahrushev
07.07.2020

With the help of the care service, the cashback was credited for the wash gel, although initially it did not even appear pending. Online assortment is expensive, of course.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
07.07.2020

Alexander, good afternoon!

We contacted partners to find out the reason for losing cashback for your order by crediting a bonus from the service to support it.
We believe that the recommendations given in the appeal will help in making future purchases :)
Always happy to take care!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Ejovaanna1987
03.07.2020

We order very often. More than 40 orders from Eva, for all completed orders cashbacks are credited. It is a pity that you need to wait for a very long time - about 2 months from the date of purchase. But double cashback))) One from Letishop, the second from the Eva store as bonuses under the store's customer loyalty program. Thanks to Letishop, we have already returned UAH 4 966.15 !!! There is no scammer here - everything is fair. But Eva is not the same for a long time - either the product is out of stock, then the order has to wait for 2 weeks.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
04.07.2020

Good day!

Thank you for sharing your shopping experience.
We understand that we want to see the credited cashback on the balance as soon as possible :) Time is needed to process and transfer data on order.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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