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(3.06) Average rating of the store
Reviews on EVA.UA (275)
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Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 65 - 130 days

Важливо! 

  • Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
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Reviews on EVA.UA (275)

(3.06) Average rating of the store
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kievnatali11
01.12.2021

I ordered a product from Eva to take part in the drawing from Letyshop. Orders from 23.11 №08640279 and from 26.11 №08640279-1 did not receive any! On the first order, they called the 26th and said that there were no three positions. Okay, I replaced them. A new order has been created. On December 1, 2021, I called the call center to find out what was going on with the order and I was told that there were no more than five positions. How is it? And to the question, if I make a replacement, will my order be delivered? I was told that there was no guarantee that the items would not fall out of the order again. Letyshops do not take such partners.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
02.12.2021

Hello!

We are very sorry that you encountered a negative service and received unpleasant impressions from the purchase. Orders in the warehouse are collected following the queue, but, unfortunately, during the processing of your order №08640279-1 some goods that were booked for your order turned out to be of inappropriate quality. Due to the large number of orders due to the promotional period, similar items for the replacement of goods were no longer available.
We sincerely apologize for the inconvenience.
We ask you not to jump to conclusions, we will be sure to find out why this happened, so that such situations do not happen again in the future. We hope we can change your attitude towards our chain of stores in the future.

EVA.UA store

The review was translated from Ukrainian using Google Translate.
L S
01.12.2021

I ordered a considerable amount of money from Eva only because the cashback was increased and to take part in the draw from Letyshop. As a result, Eve's cashback did not automatically appear, and according to the rules, I cannot take part in the draw in this case. Cashback has not yet been found, although I paid for the product online and received it a long time ago. It turns out that Letyshop does advertising for Eva, and Eva stupidly ignores the payment for such advertising, stupidly divorces!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
01.12.2021

Hello!

The store has established itself as a responsible partner. Thank you for applying for cashback in your personal account. If the conditions of the store and the algorithm of the purchase were not violated (for example, placing an order after switching from another advertising resource), the partners will pass the commission. The manager is waiting for the application to be processed together with you in the application.

We understand that you are a little upset by the situation with the tickets. According to the terms of the promotion, they are available only for orders that automatically appear in the personal account. You can make purchases to open tickets until December 28.

The LetyShops team

The review was translated from Ukrainian using Google Translate.
tatyanashopdecor
30.11.2021

made the first order on 11/09/21, took 11/13/21. 17 days have passed, but there is no cache back. a very long time to wait for a refund ... the maximum term for crediting is written as early as March next year! there are no complaints about the product to the store. packed well, delivered quickly, everything matches the description

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
01.12.2021

Good day!

Cashback is credited to the balance according to the terms that are available on the page to go to the store. This time is needed to process and transmit information :)

LetyShops team

The review was translated from Russian using Google Translate.
marianna.martynova
29.11.2021

Canceled a paid order after 6 days of waiting

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LetyShops
29.11.2021

Good afternoon, Marianne!

We recommend contacting the store's support service to understand the reasons for canceling the order. We are sure that the EVA.UA manager will help in the situation.

LetyShops team

The review was translated from Russian using Google Translate.
anton.sosnovskyi
26.11.2021

Eve's service has improved. I can recommend.

The review was translated from Ukrainian using Google Translate. Show original Show translation
Назар
26.11.2021

Terrible shop !!! I ordered a package of diapers for the child earlier (not because of the summer shop), they delivered them to the Nova Poshta branch without any problems. I decided to order a shop in the summer, because it is a good cashback. The next day, the manager called me back and culturally "divorced" me. He said that it was not possible to deliver the goods to this branch of Nova Poshta, kindly proposing to forward them to another branch or send them by courier. But!!!!!!!! You need to re-order the product without cashback, respectively! This is despite the fact that similar goods were delivered to this branch of the state of emergency without any problems from Eva !!!!!, from Rozetka, and from other similar stores. Repeatedly! In conclusion - do everything to cancel the order! If you say that you are waiting for the goods and are not interested in other options - just cancel! It is better not to deal with this store!

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
27.11.2021

Good afternoon, Nazareth!

We are very sorry that this situation happened.
We see information that your order № 08691105 is in the status "Sent". As soon as it is delivered, you will receive an SMS. We hope that our further cooperation will be exceptionally positive.

Good day!

EVA.UA store

The review was translated from Ukrainian using Google Translate.
Мар'яна
26.11.2021

I will not advise anyone online store Eva. Made an order, waited a week for notification of the order, called myself, said that there is no shaving foam available or can be replaced for sensitive skin, made a replacement, waited a few days again, phone, no lipstick available, wait 2-3 days and will send the order, it's been a few days again, the phone-no baby shampoo ask if you can send the order without this position, I already think let it be just send. Then I call, no face masks or can be replaced by others, replaced. They said to wait that day for an SMS to receive, I never received an SMS. On the second day I call, and then how can I list that there is no such thing. Almost everything is not ordered. They canceled the order. It's just HORROR, not a store. I do not advise anyone. Man hopes, and here it is. I just have no words, I will never order anything here again. And cashback was not charged, was not expected.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
29.11.2021

Hello!

We are very sorry that you had to face this situation.
Orders in the warehouse are collected following the queue, unfortunately, during the processing of your order the goods ran out. We value each customer, as a loyalty to your card Loyalty Program accrued a bonus for inconvenience.
We hope that our further cooperation will be exceptionally positive.

Good day!

EVA.UA store

The review was translated from Ukrainian using Google Translate.
aleksydr
25.11.2021
Ordered repeatedly in this store. I did not pay in advance, only upon receipt. Always fast delivery (Ukrposhta, Nova Poshta, Eva store). The goods were available - shape, size, number corresponded to the order. Friendly sellers. Eve often has one of the best promotions. It is a pity that the minimum amount for free delivery is too high, and the store, in general, could be delivered for free (as do the counterparties).
The review was translated from Ukrainian using Google Translate. Show original Show translation
nefertiti0503
24.11.2021
In 95% of orders - it is canceled because the goods are out of stock. Accordingly, cashback takes off and often even free delivery, which is valid from a certain amount. Wasted time - order in this online store.
The review was translated from Russian using Google Translate. Show original Show translation
7xbyh7grkt
23.11.2021

Just a terrible MI (as well as physical ones in the city of Odessa). Boorish attitude in the shop-point of delivery of the parcel. Packed very strange: for one pack of diapers and a face mask sheet allocated a huge box, which, moreover, fell apart at the seams. Products "exclusive to Eva" are of poor quality. The diapers bought there caused a terrible allergy in an hour and a half on the baby's skin. There is often nothing vitalistic. And after payment, it takes a very long time to receive the cashback from the store. I do not recommend this store.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
29.11.2021

Hello!

We are sorry that you have a negative impression of the service and purchases in EVA.
Your wishes will be taken into account in further work and measures taken. To resolve your issue, EVA Support has created a request №SR01990080. A letter has been sent to your e-mail, please send us a photo of the check and the product that caused the allergic reaction. You can provide a certificate from a doctor confirming that the allergic reaction was caused by the product in question.

We also draw your attention to the fact that an allergic reaction is an individual reaction of the body, so it cannot claim the quality of the product itself. We are waiting for feedback for 2 days.
Thank you!

EVA.UA store

The review was translated from Russian using Google Translate.
Sveta Dyachuk
23.11.2021

Normal shop. You can save a lot on promotions. This is not the first time I have made an order for diapers and other goods. The main thing is to collect the minimum amount for free delivery. And you can pay upon receipt, and no one will use your money. I pick up the parcel at the store, next to my house, it's very convenient. It happens that an order is delayed, but has not yet received a low-quality or inappropriate product. I examine it upon receipt in the store, while there were no complaints. I like.

The review was translated from Russian using Google Translate. Show original Show translation
Краужлис А. С.
20.11.2021

I strongly advise against ordering in this store. The fact that a product is on the site does not mean that it is in stock and that you will receive it. I paid for the order immediately with a card, after 5 !!!!! days canceled the order. Not immediately, not the next day, after 5 days !!! Shocked. I wasted my time choosing a product and placing an order, and as a result, the order was canceled. They used my money and used my most valuable resource - time. At the time of the orders, the promotions were in several stores for the goods in the order, and after 5 days the promotions were over everywhere. I had to buy diapers at a different price. I do not advise!!!!!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
23.11.2021

Hello!

Anno, we are very sorry that you had to face this situation. Orders in the warehouse are collected following the queue, but, unfortunately, during the processing of your order the goods ran out.
We value each of our customers, so as a loyalty to your loyalty program card, a bonus for inconveniences is credited. We would also like to inform you that you have agreed on re-ordering with saving prices until December 10, 2121 in case the product appears in the EVA.UA online store.
We hope that our further cooperation will be exceptionally positive.
Good day!

EVA.UA store

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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