I ordered a bag, the problem was with delivery, I received a notification that the parcel was in the department, but when I came to pick it up, it turned out that it was not there, although the database counted it as it was. And one more thing, LetyShops for some reason did not charge me cashback for this purchase, I submitted a statement, but there is still no information
Just terrible service. I ordered shoes, paid. Delivery by courier. No and no. Tracking by track number showed that the parcel went to another city to another person. I wrote to the operator, contacted the third time, he replied that the address would be changed, but he did not know how it turned out. The next day, the track number shows that the address has been changed, the phone number has not been received. It is impossible to reach support, where shoes are incomprehensible. I am ordering from this store for the last time.
When you enter the store through the Letyshops website, the cashback is activated (the green indicator lights up). And if you turn it on from the store's website in the browser panel, it says "cashback is not available on this site." Probably some technical malfunction. I entered through the Latishops website, so the cashback accrued.
Thank you for noticing. We are already fixing it. =)
I made an order on the day when there was an increased Cashback in this store, and the purchase was not displayed here, so the cashback was not credited. It's a shame, the purchase amount was not small
Good day!
Tatyana, we did not receive information on the order placed. The reason may be in violation of the purchase algorithm. There may also be an error in the data transfer.
Thank you for submitting your personal application. We will contact our partners to sort out the situation, and we will try to return the cashback :)
Team LetyShops
Great store, great prices, hassle-free returns if needed. I ordered through LetyShops twice. Once the cashback was lost, but I contacted support and decided everything quickly. Everything is fine! I'm happy with everyone and recommend it!
Good afternoon.
Tanya, thanks for the tip :)
Always happy to help.
LetyShops team