I made a purchase worth €388.01 and the cashback was lost, they gave me a little more than €4 in compensation, anyway...
Hello, Leonardo.
Unfortunately, we received a negative response from our partners regarding your order. Despite all of the above, we highly appreciate that you make purchases through our service, therefore we credit you the full cashback from our funds.
SCAM, DO NOT BUY WITH QUADRUPLE CASHBACK. It has happened several times but whenever there are temporary increases in cashback, it never arrives and I am fed up. It is better to only buy when there is normal cashback, at least that one will arrive.
Hello!
We are sorry to hear this happened. Please create a request to search for your lost cashback and we will do our best to help you.
Very bad, terrible... they can't find the Cashback and I spent a lot!! Despite sending screenshots and even a video showing how I make the purchase, they still haven't found the Cashback... Never again!!!
Hi Javier!
First of all, we want to sincerely apologize for any inconvenience this situation has caused. For some reason, we have not received compensation for your reservation. To find out, we have contacted the partners. As soon as we receive any response, we will let you know.
Bad, but rather on the part of Letyshops. I have always bought flights through the mobile app and never had problems. Two months ago I bought a flight from the website with the Letyshops plugin activated and it was not pending. I opened a dispute and two months later I don't know anything, even though I sent attached images of the purchase and the purchase process, where you can clearly see the active Letyshops extension (I also have the entire purchase process recorded, because I don't trust Letyshops). At that time the Cashback was increased by
Hello Maria!
We apologize for any inconvenience. We turn to partners to find out the reason why your cashback did not appear in our system. In order not to ask you to wait, we have decided to credit it to you right now ❤
Let us know if you want us to inform you about the partners' response.
All the best,
the LetyShops team
Is a gotcha! Flights are more expensive. And if they are competitive prices, I search for flights and I get a car rental. It is impossible to benefit from the "offer".
My disastrous experience with eDreams, from what I see, like most other users... you can already put the Cashback of up to 40% as it is many times, if they do not generate even 1% in the end due to all their conditions. .. = SCAM!
Hello Veronica!
We fully understand your emotions, as we also do not earn if the cashback is not registered automatically. There are situations where cashback is not recorded, but we always strive to resolve these situations in favor of our customers. We have sent the request to partners to address the issue. We hope that they answer us as soon as possible and that the answer is positive.
All the best,
the LetyShops team
No me dieron el cashback. Según el “sistema no lo registró” me tienen en espera de 3 meses a ver si me lo dan. Otras reseñas dicen lo mismo
¡Hola!
Lamentamos que tu cashback no se haya registrado y ya hemos enviado la solicitud a nuestros socios. No te preocupes, tan pronto como llegue alguna respuesta, el estado de la solicitud se actualizará. En caso de tener alguna pregunta, no dudes en contactarnos a través de la sección "Ayuda" ❤
Un saludo,
el equipo de LetyShops
I used to buy the tickets through this app, but since I compared the prices with the browser they are twice as expensive, from this app they charge €30 for management fees, from the browser they charge you €17 in the end the casback that they return is the that they charge you for management .. total disappointment!
Hello!
We are very sorry for what happened. Probably, less commission is charged for purchases made through the mobile app of this service, but the cashback is not paid in case of ordering using the eDreams app.
All the best,
the LetyShops team
Every day more disappointed, they cancel Cashback of flights that have not been cancelled, you have to claim and wait 4 months to see if there is luck, when buying flights all the time it gives problems of payment errors, repeat search and so on for more than two days. I've always taken flights here, but I'm already stopping because they're just problems.
Hello!
We are sorry that you had such an experience. You already have an open query on this matter and our agent has sent the requests to the partners. As soon as there is any news, we will notify you right away.
All the best.
The LetyShops team
I had to have charged 30 euros; and apparently "lost" my cashback. And they "reward" me with 5 euros. Very disappointed.
Hello!
We are very sorry that you had such an experience.
We turned to our partners and did not receive their response, so we have paid you as much as possible from our funds. We hope that your next purchases are successful and that you stay enjoying our service.
All the best.
The LetyShops team
The truth is that I feel disappointed with this app, more than two months ago I bought my flight on eDreams through Letyshops. And I'm still waiting. And this is not the first time, it has already happened to me that I have had to wait months to claim 10 cents. Personally, I started using this app because a friend recommended it to me, but since I've been using it, I keep getting disappointed with every purchase through it. The eternal wait makes me rethink if it's worth buying here. But, something I must say, and that is that the customer service is very good and they usually answer your comments and try to help you.
Hello!
We are very sorry that you had the negative experience. We, like you, are interested in the automatic crediting of cashback, since only in this case we receive the remuneration from the stores.
We have sent a request to partners to find out the reason why the cashback was not registered in the system. As soon as they reply to us, the status of the request will change. Also, our agent has contacted you to thoroughly investigate the case. We stay tuned.
All the best.
The LetyShops team