*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
The following codes may only be applied in the Netherlands:
5€ OFF for orders over 39€: 11NLLETY5
12€ OFF for orders over 89€: 11NLLETY12
25€ OFF for orders over 169€: 11NLLETY25
40€ OFF for orders over 269€: 11NLLETY40
60€ OFF for orders over 359€: 11NLLETY60
80€ OFF for orders over 499€: 11NLLETY80
5€ OFF for orders over 39€: 11NL005
12€ OFF for orders over 89€: 11NL012
25€ OFF for orders over 169€: 11NL025
40€ OFF for orders over 269€: 11NL040
60€ OFF for orders over 359€: 11NL060
80€ OFF for orders over 499€: 11NL080
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Good afternoon, I have already made three purchases on TMALL by following the recommended link, but there is no cashback for any order. (((
Good afternoon, Irina!
Thanks for writing to us. Cashback for orders from the TMALL category is fixed within 15 days from the date of registration. After analyzing your conversions, we noticed that not yet 15 days have passed since the purchase was made.
Irina, don't worry, cashback will definitely appear in your account.
If this does not happen, notify our care service. The guys will help solve the issue.
Sincerely,
LetyShops team
with the described method, go to ios - “download again even if the application is installed”, cashback is not charged.
Good day!
Thank you for your feedback. After you wrote a comment, we made another purchase in the Aliexpress store and the cashback was successfully recorded.
We have created an appeal from your account with clarifying questions that will help you understand the reason for non-accrual. Please respond to the appeal.
Sincerely,
LetyShops team
Again, the cashback was not credited. This is probably already 3 or 4 messages. I thought that everything was corrected.
Good day!
Thank you for your feedback. Dmitry, it is extremely important for us to help sort out the current situation, but we need your help. The care manager is looking forward to your open-ended reply.
Sincerely,
LetyShops team
I bought a premium. I made an order, and the cash back was credited not 30 percent, but 3.9. Purchase not from tmall.
Good day!
Thanks for the comment. The fact is that a Premium account gives cashback not 30% of the order amount, but increases the base rate by 30%.
The maximum possible cashback rate in the Aliexpress store is 3%, including Premium, you will be charged 3% + 0.9% (30% of 3) = 3.9%.
30% of the order amount, with all our desire, we cannot provide you, since we ourselves do not receive such remuneration from the stores.
Sincerely,
LetyShops team
I stopped going directly to the application, it only goes to the site.
Good day!
Thank you for your feedback. Indeed, there is a problem when switching to Aliexpress app for iOS devices. But, we have already found a way to place a purchase in the store's app and get cashback. Described in more detail here: https://help.letyshops.ru/hc/ru/articles/360000736765.
If you need help - write. Have a good day!
Sincerely,
LetyShops team
On 03/18/2018, an order was made in the amount of 12,000 rubles for aliexpress through Letyshops, but there are no charges for this order. The order has been received and confirmed.
Hello!
Thank you for your feedback.
The loss of cashback can be influenced by several factors, including: the work of third-party extensions in the browser, antivirus programs that block the transition from our service, visiting other sources while making a purchase, adjusting the price by the seller, or the lack of transition from our service.
For a detailed consideration of the situation, we have created an appeal to the care service on your behalf. You can get acquainted with it and give an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Cashback was not credited although I activated it.
Hello Artem!
Thank you for writing.
As a rule, cashback is displayed in your account throughout the day, for orders from the Tmall category - 15 days.
To understand the current situation and control the accrual of cashback, we have created an appeal on your behalf. You can reply to a request in the "Help" section, in the "My requests" tab.
We will wait for information from you.
Sincerely,
LetyShops team
Every time you have to beg for cashback. again there is nothing. 4 orders
Good afternoon, Alice!
Thanks for the comment. According to our information, you have no calls to the care service. We have previously contacted you to understand the reason for the loss of cashback and to help prevent them in the future, but, unfortunately, we did not receive an answer. Please provide information on lost orders, we will help you resolve the issue.
Sincerely,
LetyShops team
Pure deception! if you ask endlessly: why the cashback does not appear You will be blocked in the blacklist so that you don’t ask for help and don’t withdraw money. Then prove them. open immediately Cashback comes out 4.4 percent it is activated Then 3.3 percent comes out on the right corner Here is a scam Be careful !! Wrote she says increased Cashback on TMALL Listen, what do we buy from Aliexpress or TMALL ?? For example, TMOLL does not sell to Kazakhstan what ??? Where is Aliespres ??? Do you want to cheat people with Tmall cashback of Aliexpress clients ???????
Hello!
Thank you for your feedback.
First of all, we want to note that your account has not been blocked or added to the blacklist.
To understand your situation in more detail, we have created an appeal to the care service on your behalf. We will wait for an answer from you and will try to help in all the questions that have arisen.
Have a nice evening!
Sincerely,
LetyShops team