*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello!
Thanks for your feedback. The fact is that there are some peculiarities when calculating cashback in this store. The difference in the order amount that you paid for on Aliexpress and that is displayed in your account is related to the rate at which the currency was converted on Aliexpress and with us.
The cost of all goods on Aliexpress is initially in dollars. Before publishing on the Russian-language version of the website, Aliexpress converts it into rubles. The store sends us information about the amount of your order in dollars. And we, in turn, convert it into rubles at the rate of the Central Bank of the Russian Federation at the time the order is received in our system. Due to the fact that the rates at which we convert the currency, we and Aliexpress may differ, the order amount may also differ.
We have published this information in the store description on our website so that our users always have the opportunity to familiarize themselves with it.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team
Good day!
Thank you for your feedback. Indeed, sometimes cashback is lost. The reason is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website.
If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves.
In order to find out the reason for losing your cashback, please leave a request from your personal account, section "Help", service managers will try to help you.
We will wait for the appeal. Have a good day!
Sincerely,
LetyShops team