Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9452)
Therefore, we publish only our customers' reviews.
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I recently made a purchase through you and went to the Ali Express website in the tmall section, and the cashback has not been credited!
Hello Anastasia!
Thank you for writing about this situation. Orders from the TMALL category come to our system within 10 days from the date of registration. Do not worry, if you made a purchase according to our recommendations , as well as the conditions of Aliexpress, cashback will be displayed.
If this does not happen, be sure to inform our care service, we will help to resolve the issue. Have a nice day!
Sincerely,
LetyShops team
Good afternoon, this is not the first time I can not switch from your site to aliexpress. Gives out the following message. (This site cannot provide a secure connection. The alitems.com site sent an invalid response. Run the network diagnostics on Windows. ERR_SSL_PROTOCOL_ERROR). Tried it through different browsers, the effect is the same.
Good afternoon, Nikolai!
Thanks for writing to us. This message is displayed if antivirus from Dr. Web.
To fix this problem, you must:
- First open the antivirus menu,
- Then unlock the ability to change settings,
- After that, go to the "Exceptions" menu,
- In the "Websites" tab, enter the address alitems.com into an empty line, then click "+".
If the problem persists, be sure to report it to our care team. Have a nice day!
Sincerely,
LetyShops team
used to often order on Ali. but also began to buy less for prices.
Divorce. They counted three times, and then they don't see my purchases.
Good afternoon, Raisa!
Thank you for your comment. We highlight several factors that can lead to non-accrual of cashback. They are described in more detail in the rules for purchases with cashback . Additional terms (if the store has them) can be found on the page of each store on our website.
On your behalf, we have created an appeal to the care service to understand the reason for the loss of remuneration and help resolve the issue. But we need your help. Please respond to the appeal. You can do this through your personal account, "Help" section.
Have a nice day!
Sincerely,
LetyShops team
ORDERED THE PHONE WAIT FOR 2 MONTHS, SO I DIDN'T COME, I CAN'T RETURN THE MONEY FOR THE PHONE. WHEN THE DOLLAR COURSE ORDERED WAS 58 RUB. TODAY 62.2 RUB AT THE MOMENT THE PHONE COSTS 32 THOUSAND RUB. I FLAVED 24 THOUSAND RUB.THE AND READ ??? DIFFERENCE IN 8 THOUSAND. THERE ISN'T WHO IS GOING TO STEAL MONEY. THIS IS YOU AND ALIEKSPRES ??? DIVORCE ON BABKA. DO NOT ORDER EXPENSIVE THINGS, HERE IS MY ADVICE ....
Good day!
Thank you for your comment. It is a great pity that you are faced with such a situation. Try to contact the Aliexpress store support through the Russian-language online chat . Support managers are very loyal to their customers and always try to resolve the issue in their favor.
We keep our fists for you. We hope everything will work out.
Sincerely,
LetyShops team
everything was fine, but I decided to order for 6,000 at once and the cashback was not credited. sadness
Good afternoon, Eugene!
Thank you for your comment. After reviewing your personal account, we noticed that you have already created an appeal to the care service to resolve this issue. The manager will return with a response within the day.
Thank you for shopping with us.
Sincerely,
LetyShops team
money for purchases is not credited
Good day!
Thanks for writing to us. To resolve this issue, we have created a service case on your behalf. You can respond to the appeal through your personal account, section "Help".
We are waiting for your reply.
Sincerely,
LetyShops team
Through the extension, I activated cashback on aliexpress, made a purchase, cashback was not credited or activated .. a trifle, but still ..
Hello Gennady!
Thanks for reporting the issue. Don't be discouraged, please, we will help you find your cashback. On your behalf, an appeal No. 1358121 to the care service has been created. To respond to an appeal, please go to your personal account, section "Help".
We are waiting for your reply to help as soon as possible.
Sincerely,
LetyShops team
Very good service !!!!!!
Hello!!! I had the Letishops application not long ago, and when I made an order, I did not see that it was possible to increase the cashback. All my orders are credited on time. Thank you very much.
