*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Good day!
Thank you for your feedback. We are sincerely sorry that the cashback for the order was not recorded in your personal account. The reason is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves.
But we always try to help find the reason and, if possible, resolve the issue in favor of the user. To do this, please leave an appeal from your personal account, section "Help", care service managers will try to help you.
We will wait for the appeal. Have a good day!
Sincerely,
LetyShops team