*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I wrote an appeal, everyone was credited. Thank you, you are great.
I was very surprised when I just made a request to withdraw funds, as in a minute they were already credited to the account! Cool!!! THANKS A LOT!!!!
It seems like norms, although xs can be deceit, too lazy to calculate the percentage.
cashback has not been credited for 4 days.
Dmitry, good afternoon!
Thank you for writing about this situation. We will gladly help you. Already created a customer care contact on your behalf. You can find an appeal and answer it in your personal account, section "Help", tab "My requests".
Thanks in advance for your feedback. We are waiting for information.
Taking care of you,
LetyShops team
I have already withdrawn 17 thousand. Everything is working. By order 701998418671259, the cache back did not come. I took into account all the subtleties. This is a tmail, bought using a computer. The transition was made by your link. There was no item in the cart. Something didn't work.
Hello Konstantin!
Thank you for taking the time to leave feedback on the service.
Do not worry, we will definitely try to understand the situation that has arisen and help in resolving the issue. We see that you already have an open request # 1380082. Care Manager Anna will be back with a response throughout the day.
If you have additional questions, please contact. We will be happy to answer.
Have a nice evening!
Taking care of you,
LetyShops team
Claimed cashback, with a premium of 30%, but having bought an item, I received only 3.9%
Hello George!
Thank you for writing. We will try to explain about the increase in cashback rates for a Premium account.
This type of account implies an increase in the standard rate in the store by 30% from the base rate. That is, if the standard rate in the Aliexpress store is 3%, this rate will increase by 30% (3 + 30% = 3.9%). The effect of statuses and Lety codes is not cumulative. The interest rate that will bring the higher percentage of cashback will be automatically applied.
If you have any questions, please contact. We will be glad to answer all your questions.
Happy shopping!
Sincerely,
LetyShops team
Cashback was not credited for a purchase on Aliexpress
Good day!
Thanks for writing to us. We see that you have already created a call to the care service and your question has been taken over by manager Laura. The manager expects a response from you to help as soon as possible.
Sincerely,
LetyShops team