*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The service is good, cashback always came, but when ordering from tmall, for some reason the cashback did not come.
Hello Artem!
Thank you for your comment.
Tmall spun off from Aliexpress. Now, to get a cashback from this category, you need to make a transition from a separate page before making a purchase: https://letyshops.com/shops/tmall-aliexpress-ru.
After analyzing your account, we see that you do not have transitions to this category before making a purchase. Unfortunately, for this reason, the partners did not record the information that you came from us and did not pay remuneration. We also want to draw your attention to the fact that cashback is not credited when making purchases in Tmall from mobile devices. You can find all the current conditions in the store description on our website.
If you have any questions about the service - write, we are always in touch.
Have a great day!
Sincerely,
LetyShops team
Parcels arrived a long time ago, but cashback did NOT come
Denis, hello!
Please don’t worry. We will do our best to resolve the issue.
We have created an appeal on your behalf through the "Help" section of your personal account. Please reply through the tab of this section "My requests" or email support@letyshops.com.
We will wait for feedback.
Sincerely,
LetyShops team
Cashback did not come.
Hello Denis!
Thank you for informing.
To help you sort out this situation, we have created a care ticket. You can familiarize yourself with it and give an answer in the "Help" - "My requests" section. We are waiting for information on the order :)
Sincerely,
LetyShops team
If you are happy that the cashback has been raised a little, then this is not so: "The reward rate is determined automatically based on the information that we receive from partners. The sellers of the goods classified the purchases you purchased to the category" everything else ", so the cashback was calculated at the appropriate rate" Those. Surprisingly, a coincidence of circumstances may and will drop 5%. I hardly believe in it. But the electronics were probably profiled by 1.5%. There are no particular complaints about fly, but the benefits of cashback are becoming less and less. The people hawala.
Hello Maxim!
Thank you for your feedback.
Cashback is credited automatically. The percentage of remuneration directly depends on the internal classification of the Aliexpress store. Partners have identified the most common product categories and rewards are provided according to these categories.
We hope that by making purchases with us, you will be able to make sure that cashback is credited at the maximum rate.
Thank you for being with us!
Sincerely,
LetyShops team
When ordering, the accrual of cashback is not shown, although the transitions are displayed
Julia, hello!
Thank you for informing about the non-cashback.
We will be happy to help you figure it out. Please respond to the appeal # 1447713, which was created through your account, "Help" section.
Thanks in advance for your reply.
Sincerely,
LetyShops team