Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9452)
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good evening, I ordered on the day of the sale, the status contains the goods that I ordered with cashback, when will this cashback be credited?
Good day!
Thanks for the question.
Cashback for your orders is displayed with the "Pending" status.
The transfer of data to the store takes time, even if the orders have already been paid. It is necessary to deliver goods, process information and transmit it to us.
You can always familiarize yourself with the estimated waiting times on the store page and in the "Orders and Finance" section. To do this, hover your cursor over the question mark next to the order status.
If you have additional questions - be sure to write.
Sincerely,
LetyShops team
I do not have a cashback for a large first order on Ali, and I specially switched from Leti several times to make it. But the cashback hangs for the canceled one - the seller's coupon did not work for an unknown reason. There are no special complaints about the store, I order a lot there, it's a pity that the prices have grown.
Good afternoon, Lyudmila!
Thanks for the information.
We noticed that for a lost order, you have created an appeal to the care service. Our manager will definitely help you to understand the situation. It is a pity that the purchase was not automatically registered.
Additional questions will appear - write. Always happy to help.
Sincerely,
LetyShops team
I have a premium account with 30% cashback, I ordered an iphone and not 30% cashback, but 1.65% cool premium account, it's great if only to attract more people.
Good day!
Thanks for the comment.
Upon registration, as a bonus, each user is assigned a Premium account for 7 days. A premium account increases the regular cashback rate by 30%.
For example, the rate in the Aliexpress store for the category of goods "mobile phones, tablets and laptops, computer equipment and accessories, audio and video equipment, external storage" is 1.5%. Taking into account the Premium account, the rate will be determined as follows: 1.5% + 0.45% (30% of 1.5) = 1.95%.
We checked the information from your account. We see that the reward was fixed at exactly this percentage.
If you have additional questions - be sure to write. We will be happy to answer :)
Sincerely,
LetyShops team
Like all buyers, AliExpress was looking forward to the 11.11 sale. make a large order and what is the result? cashback is not credited. And like most, I learned about the innovation, that first you need to go through the cashback service to Ali, and only then fill the basket ... too late. To be honest, this is complete nonsense. Can you imagine how many people will remain unhappy because of this condition of yours !? I also want to note that my referral has everything credited. despite the fact that these conditions were not met! that is, first he looked for a product, threw it into the basket, and only then went to LetyShops and paid for the order. cashback came literally in a minute. Why does this happen ?! I am disappointed. I have been making purchases through your service for about 6 months, everything was fine, but here is an unpleasant situation. please solve this problem.
Hello Daria!
Thank you for your comment.
Adding an item to the cart after moving from our site is not an innovation, but one of the rules for purchases with cashback . This year, during the sale, we highlighted this rule in order to reduce the risk of losing cashback. The mechanics of fixing orders from Aliexpress during the promotion was as follows - go from our website, add products to the cart, find and apply a coupon (if any).
We see that you have an appeal to the care service. Don't worry, the care service manager Kirill will help you resolve the issue.
Have a good day!
Sincerely,
LetyShops team
Comrades, gentlemen, ladies, read the guide !!!! How much I use, although not often, that is, 1-2 times a year, all charges come !!!! If you order for 500 rubles, then, accordingly, a percentage of a penny. Thank you very much, everything suits me.
Yesterday I made an order for 51 thousand rubles! I don’t see cashback yet.
Good afternoon, Daria!
Thank you for writing.
To help you sort out this situation, we have created a care ticket. You can get acquainted with it and give an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Not a single order was reflected (paid and ordered according to all the rules!), With the transition to the recommended link on the Aliexpress store page. No one... :)))
Andrey, hello!
Thank you for your feedback.
To resolve the issue, we have created an appeal to the care service. We will be able to understand it in more detail and find out what influenced the loss of reward. We are waiting for your answer on the "Help" tab.
Sincerely,
LetyShops team
The same is with cashback. Referrals have already checked in, but I have not received cashback for a single order (there are a lot of orders in the 11.11 promotion). Silence for two days. Although I added items to the cart from my favorites, after switching from Letishop, along the way, making sure that the Fly application was lit green. And earlier, all cashbacks appeared within an hour.
Andrey, good afternoon!
Thank you for sharing your information.
Please don’t be upset. Not all orders for the sale have been downloaded yet. There is a high probability that your cashbacks are in the queue for us.
We see that you have already created a care ticket to resolve this issue. Manager Marina took control of your request and will respond by the end of the day.
We are waiting together :)
Sincerely,
LetyShops team
