*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I greet and share my impressions. Basically, transactions are combed, but on 11.11 an overlay came out, only 2 of a large number of transactions passed .. The issue was settled, thanks for that, but it's still a shame ..
Everything suits me, but it's bad that there is no withdrawal of funds to Belarusian cards, while I withdraw them to my mobile phone .... apparently I will have to look for another service.
Hello Pavel!
Thanks for the comment.
At the moment, Belarus can withdraw funds to a mobile phone and electronic wallets Webmoney and YandexMoney.
We are adding new withdrawal methods for our clients as we go. Follow our updates and news in the mailing list.
We look forward to continuing our cooperation.
Sincerely,
LetyShops team
I ordered and paid for 4 items, for 2 the cashback was credited and for 2 not ... it is strange, although I went to the site through the Letishops plugin and paid there ...
Ivan, hello!
Thank you for your feedback.
Alas, loss of cashback happens. To minimize them, it is very important to follow the rules for purchases with cashback , as well as the conditions that are published on the store page.
We have created a ticket # 1493135 to the care service from your account. We would like to help resolve the issue. Answer please :)
Sincerely,
LetyShops team
Really like. I always use it. I buy so far only on Ali ... Enrollment immediately. It's a pity that the output is only from 500 rubles, but still a good application and extension. I always recommend it on my YouTube channel and on Instagram. It is convenient to use from the phone.
Good afternoon, Julia!
Thank you for your kind words and wishes.
I am very pleased that you have appreciated the work of the application and the extension. Our team works every day to create the best possible user experience when working with our website.
The minimum withdrawal amount is due to the fact that we pay the transfer fee. This will help the user to get the full amount of the accumulated cashback.
If you have any questions or wishes - write. Thank you for your cooperation!
Sincerely,
LetyShops team
I bought a product with cashback on September 30th. Cashback was not credited, although already on November 23, it was simply overturned! This product was purchased http://joxi.ru/5mdWVaLcklDBGr.
Hello Vitaly!
Thanks for the comment.
You registered on our website on October 1, 2018. Therefore, cashback for a purchase from 30.09 could not be fixed in the system.
Going from our site before placing an order is one of the main conditions for calculating cashback. If the store does not receive information that you have come from us, the order is processed as usual, without payment of remuneration.
We hope future purchases will be successful and cashback will return :)
Sincerely,
LetyShops team
There is no payment to the card from Belarus. Although there are payments to Kazakhstan and Ukraine. I would like more cashback percentage.
Good day!
Thank you for your comments and wishes.
At the moment, there really is no way to withdraw cashback to bank cards in Belarus. As soon as the situation changes, we will certainly delight our users with this news.
The percentage of cashback depends on the reward provided by order partners. Lety-statuses and codes that we send by mailing will help to increase the rate.
If you have any questions, please contact us. Always open to dialogue. We wish you a great shopping!
Sincerely,
LetyShops team
11 / 11.2018 moved - made an order in the amount of 6180 and nothing ?!
Elena, good afternoon!
Thank you for informing you about the non-cashback.
We will do our best to resolve the issue. But we need your help. Please respond to the appeal # 1479700, which was created through your account, "Help" section.
Thanks in advance :)
Sincerely,
LetyShops team
I do not understand how cashback is charged. I bought it for 2663.60 - it was 77.51. Bought at 1217.48 - counted 31.49 rubles. 3% promised. Well, it just doesn't work. I understand that it's a penny, but why lie so blatantly. And this is not the first time. Probably PR or very hungry ...
Good afternoon, Igor!
Thanks for the comment.
We received information that the amount of your orders is RUB 2,583.59. ($ 39.38) and 1,049.71 rubles. ($ 16.00). They were credited with 3% cashback.
When crediting funds, slight fluctuations in the value of orders and, accordingly, in the amount of cashback are possible. This is due to the recalculation and conversion of currencies in which the AliExpress store conducts monetary transactions. Cashback is calculated from the amount in dollars in terms of rubles at the current exchange rate of the Central Bank of the Russian Federation.
To warn our users that due to currency conversion, the amount of the actual payment for the order may differ from the amount of the order on our service, we published this information on the store page, attach a screenshot: http://joxi.ru/Vm6oy7jHDn45N2.
May luck be on your side!
Sincerely,
LetyShops team
I use cashback for the first time, but I liked it, I charged everything at once.
Cashback is not counted. Addressed and made sense.
Good afternoon, Mikola!
Thanks for the feedback.
We really want to help and understand this situation. We have tried to contact you several times through appeals and by mail. Unfortunately, we did not receive feedback.
We will be grateful if you write a reply to our letters. We are waiting.
Sincerely,
the LetyShops team
1. "Your cashback in the amount of 54.24 rubles was rejected. This could happen if you accidentally ordered the wrong thing, did not confirm the order or returned the goods. - Guys, they themselves do not know why they reject it - super work to whom I want to confirm to whom, no - let them choose a reason for themselves which is nicer))) is it worth it to such unfortunate Letyshop employees to prove and explain something.
- the guys can say they got through to them and my cashback was completely restored - progress is obvious, it's good when they can correct their mistakes))) thanks for the work done.
Good day!
Thank you for your feedback.
Cashback status is changed based on information from partners. We are very sorry that your reward was declined. This can happen if a dispute has been opened for the order, or if multiple Aliexpress accounts are used and discount coupons are applied. We hope that such situations will not happen again.
If you have any questions, please contact us. We are always glad to suggest.
Sincerely,
LetyShops team