Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9448)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I buy a small change cash is charged like 5-7 rubles, I take a smartphone for 20t.r, * er you and not cash, a scam
Good day!
The order amount does not affect the cashback accrual.
To understand the situation and help, we have created an appeal to the care service. You can write to the manager through mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
vile consumer deception. no order for three months! but what came does not correspond to reality. Disputes cannot be opened. All for some reason is not in Russian. No order, no money! don't believe it! they don't work here, they extort money.
Maria, good afternoon!
It is a pity that such a situation has occurred. We recommend contacting the support of the AliExpress store. We hope the issue will be resolved positively for you.
Sincerely,
LetyShops team
A good store - you can find any product. I have been making purchases since November 2017, cashback appeared immediately after the purchase (a message is sent to the mail), and after receiving and confirming the order, it was credited to the balance. I never needed to contact LetyShops for help. But from the end of July this year, some problems began with cashback - it does not appear for some purchases. Moreover, not only in this store, but also in Russian stores. I have made purchases and are still doing them according to the rules, but it is not clear what is happening, there have already been several requests for help from Lety in the last 2-3 months. But, we must pay tribute, Lety employees respond to all requests and help - all cashback amounts have been credited. Thank you girls!
Good day!
Marina, thank you for sharing your shopping experience :)
We are always ready to help users. We hope that the recommendations provided by managers in their requests will help to avoid losing cashback for future purchases.
Best regards,
LetyShops team
I ordered a phone yesterday via cashback, but there is simply no order in my personal account. I made an order via a computer, later I made other orders via a phone, they came. And there is no cashback for the phone. It is very disappointing that for small orders the accrual, and simply ignore the large ones !!!
Catherine, good afternoon!
We are as upset as you are :(
Cashback is credited regardless of the purchase amount. To understand and help, we created an appeal to the care service.
Sincerely,
LetyShops team
This is not the first time I order! But the last month, leaves much to be desired ... I do everything strictly according to the instructions: direct transition from LetyShops.com-Stores-Aliexpress, then go My wishes ⇒ Cart ⇒ Payment. BUT cashback is not credited ... you have to constantly write to the support service, but even here not everything is smooth (((The support service answered on the last order that they did not receive confirmation from the store and we will not credit you with anything! So you can lose all customers!
Good day!
Cashback is a part of the commission that partners transfer to us for bringing buyers to their sites. If cashback does not appear in your personal account, it means that the store has not received information about the source of the referral and the reward will not be transferred to us.
This can be influenced by several factors, including: non-compliance with the terms of the store, transition during checkout to third-party pages / tabs, or others.
It is not always possible to compensate the entire cashback amount from the company's funds.
Sincerely,
LetyShops team
On the first order, when the cashback was 7.5%, it did not come, after it became 5% in the next order. Why there is nothing for the first order is not clear.
Good day!
To figure out why there were no charges for your purchase, we created an appeal to the care service. You can reply to the manager via mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
I bought it from a mobile application. For the first time in a long time, cashback was not credited, although everything was done according to the time-tested and proven scheme. I created an appeal, they used to respond promptly, now they just ignore me. Well, I would write these requests weekly, so probably for a year I haven't written about cashback. Not good. You can at least unsubscribe, ignore it somehow really bad.
Eugene, hello!
We will definitely help you figure out the reason for the non-accrual of cashback.
We apologize for the delay in reply.
We got a lot of requests. We are already working to respond as soon as possible. All requests are processed on a first come, first served basis. We promise that not a single appeal will be left unanswered.
Sincerely,
LetyShops team
Recently, the situation with cashback confirmation has worsened. Previously, everything happened on the day of confirmation of the purchase (maximum for the next), now it hangs for a week and nothing happens. Moreover, some cashback is credited, and the rest are not. I have to write appeals. Everything is complicated by the fact that the order IDs here and on Aliexpress do not match, just as the order amounts do not match. And here it is already to figure out which order you need to draw up an appeal for, and for which not, it is simply impossible. Put things in order, Guys! Excellent service, but because of such moments you will think about whether it is worth using.
Boris, hello!
The cashback crediting process is automatic. As soon as the partners submit confirmation, the status is updated.
Most cashbacks are credited within a few days, but there are some where you need to wait. The waiting times are written on the store page. If the maximum time passes, be sure to write. Always happy to help :)
The fact that the numbers differ does not affect the speed of enrollment.
Sincerely,
LetyShops team
