*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
CashBack is working. Everything is clear.
I bought it from the link 5 days ago. Enrolled 0 ...
Good day!
Alexey, let's try to figure out together why cashback did not appear. We are waiting for your message # 1789243. You can write to the manager through mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
wrote in support of the fact that after the transition and purchase on aliexpress, the cache did not come, there was no reaction, I already received the package from aliexpress, but letyshop is silent. for small purchases, the cash comes immediately, for large purchases more than 30,000, as in my case, a complete ignore. make your own conclusions. Enjoy the shopping.
Good day!
We've emailed you on # 1785831 several times to help. Unfortunately, no response was received. Perhaps there is some difficulty in sending emails. Please write to our mail support@letyshops.com.
Looking forward to.
Sincerely,
LetyShops team
I buy a small change cash is charged like 5-7 rubles, I take a smartphone for 20t.r, * er you and not cash, a scam
Good day!
The order amount does not affect the cashback accrual.
To understand the situation and help, we have created an appeal to the care service. You can write to the manager through mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
vile consumer deception. no order for three months! but what came does not correspond to reality. Disputes cannot be opened. All for some reason is not in Russian. No order, no money! don't believe it! they don't work here, they extort money.
Maria, good afternoon!
It is a pity that such a situation has occurred. We recommend contacting the support of the AliExpress store. We hope the issue will be resolved positively for you.
Sincerely,
LetyShops team
A good store - you can find any product. I have been making purchases since November 2017, cashback appeared immediately after the purchase (a message is sent to the mail), and after receiving and confirming the order, it was credited to the balance. I never needed to contact LetyShops for help. But from the end of July this year, some problems began with cashback - it does not appear for some purchases. Moreover, not only in this store, but also in Russian stores. I have made purchases and are still doing them according to the rules, but it is not clear what is happening, there have already been several requests for help from Lety in the last 2-3 months. But, we must pay tribute, Lety employees respond to all requests and help - all cashback amounts have been credited. Thank you girls!
Good day!
Marina, thank you for sharing your shopping experience :)
We are always ready to help users. We hope that the recommendations provided by managers in their requests will help to avoid losing cashback for future purchases.
Best regards,
LetyShops team
I ordered a phone yesterday via cashback, but there is simply no order in my personal account. I made an order via a computer, later I made other orders via a phone, they came. And there is no cashback for the phone. It is very disappointing that for small orders the accrual, and simply ignore the large ones !!!
Catherine, good afternoon!
We are as upset as you are :(
Cashback is credited regardless of the purchase amount. To understand and help, we created an appeal to the care service.
Sincerely,
LetyShops team
This is not the first time I order! But the last month, leaves much to be desired ... I do everything strictly according to the instructions: direct transition from LetyShops.com-Stores-Aliexpress, then go My wishes ⇒ Cart ⇒ Payment. BUT cashback is not credited ... you have to constantly write to the support service, but even here not everything is smooth (((The support service answered on the last order that they did not receive confirmation from the store and we will not credit you with anything! So you can lose all customers!
Good day!
Cashback is a part of the commission that partners transfer to us for bringing buyers to their sites. If cashback does not appear in your personal account, it means that the store has not received information about the source of the referral and the reward will not be transferred to us.
This can be influenced by several factors, including: non-compliance with the terms of the store, transition during checkout to third-party pages / tabs, or others.
It is not always possible to compensate the entire cashback amount from the company's funds.
Sincerely,
LetyShops team