*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Cashback accrual is simply enchanting, in fact it is a lure without show-off, 1.5% cashback from the amount of 6k is just laughter (I’ll earn more money in the * bank on points thanks to me). Disappointed in cashback as something sensible
Good day!
The cashback rate in AliExpress depends on the category of goods according to the agreements of cooperation with partners. We try to carry out promotions with a higher percentage, as well as sending out codes to make purchases more profitable for users.
Sincerely,
LetyShops team
At the beginning of this year, the goods came often with defects, so I took a short break from ordering. Although, on the other hand, all defects were reimbursed to me through disputes (by the way, cashback is not refundable for disputed orders (but this is not certain)). There are no complaints about the last order; delivery to Ukraine, as always, 3 weeks; but there the sellers seem to be still delaying.
Peter, good afternoon!
Thank you for sharing your shopping experience.
Indeed, you can always contact the support of the store or the seller if the goods arrived with a defect.
As for the cashback, when you open a dispute with the seller, according to the terms of AliExpress, it is rejected or debited from the balance after crediting, that's for sure :)
Sincerely,
LetyShops team
It is bad and insulting that the percentage of cashback is constantly decreasing.
Sergey, good afternoon!
The cashback rate sometimes changes according to cooperation agreements with partners.
Don't be upset;) We often run promotions for increased cashback and sending out codes to make purchases more profitable.
Sincerely,
LetyShops team
I have not been able to make purchases with my cashbsck, nor with "discount coupons" and I have bought around 40 or 50 dollars
Good afternoon.
We will solve this together. We created a helpdesk inquiry to help you, but we didn't get your message. Please write to the advisor by mail or in the "Help" section in your personal account. We are waiting for your message.
Greetings,
LetyShops team
I am satisfied with the purchase. The store managers did an excellent job for which they are honored and praised! therefore, I recommend shopping in this store.
For small orders, cashback starts instantly. but for phones no. you figure it out for a week, then they throw 30-50 rubles and that's it. all around deception! not nice! and I see that there is not only one like that ...
Alena, hello!
Your order information has not been received by our system. The reason may be in the purchase algorithm or the store erroneously did not transmit the data.
To support you, we have added cashback to your balance in full. The amount of the commission is small, since the order was placed in a store that is included in the list, where the usual rate is 0.5%.
Sincerely,
LetyShops team
I just made an order, I have it in the passages, but I haven't received cashback ...
Good day!
There are situations when we do not receive a commission from partners. The reasons are different - the wrong order of the purchase, an error in the transfer of data, or something else.
It is important for us to understand the non-accrual, therefore we have already created an appeal # 1803697 to the care service through your account.
Looking forward to your reply :)
Sincerely,
LetyShops team
Works every other time. I can't go to make a purchase. We must look for another program.
Love, hello!
We would like to help understand the situation. This requires more details about the problem. Therefore, we have created an appeal to the care service and we will be glad to receive your answer in the "Help" section.
Sincerely,
LetyShops team
the fact that they began to reduce the% did not eat well, they began to confuse orders and some did not pass at all ... I tried to solve some unsubscriptions to the rules there the amount may change there is something else .. but how the amount of my transfer to the store can change, I don’t understand. my opinion began to work all .... worse. I’m thinking about changing and giving up your good offices. although worked fine before.
Hello, Alexander!
Working conditions with partners can sometimes change. The rate depends on the size of the commission that partners transfer to us.
Nowadays, AliExpress often sends us orders with numbers that do not correspond to the number in the store's personal account. The last 5 digits differ. This does not affect the accrual of cashback.
The order amount may appear less due to currency conversion. The store performs all transactions in dollars. Users were warned about this feature on the store page on our website.
Sincerely,
LetyShops team
I ordered phones twice more than once the cashback was not counted, no small things are credited to the phone, you inform the support service of the Letishop there for a week your brains are composited and as a result they return the cashback 35 r from 5400)))
Sergey, hello!
We understand how unpleasant it is to lose cashback. We hope the recommendations from the circulation will help prevent similar situations in the future.
We try to respond as quickly as possible. We see that your last requests were resolved within 24 hours.
The cashback rate was 0.65% taking into account the Lety status. From October 15, for goods from the list of stores, which can be found on the AliExpress page on our website, a cashback of 0.5% is credited.
Sincerely,
LetyShops team