Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9448)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
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- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I made several orders through the application, the cache back works every other time and then small purchases ...
Good day!
Sergey, the order amount does not affect the cashback accrual. This process is automatic.
The reasons for losing cashback could be:
- adding items to the cart and using coupons before transferring from us;
- price adjustment by the seller and violation of the terms of purchases on AliExpress.
We see that an appeal to the care service has already been created. Please wait for a message from the manager.
Sincerely,
LetyShops team
spoiled the cashbacker.ordered the phone.and it turns out to be in the store for which the cashback is not given.what's the matter? or ali.what should i look for? go to others.
made a transition through the extension. it does not indicate the lists of stores that do not give cashback. cache did not appear, started digging in your basement and found a problem - this is a divorce.
Hello Maxim!
We work with each store under certain conditions. They can change sometimes. Information that cashback is not credited for purchases from some sellers is on the store page. We also sent mailing letters to inform about changes. If you click on the extension icon, all the conditions that are on the store page will be displayed.
Sincerely,
LetyShops team
I placed an order on AliExpress on 11.11 through LetyShops and in my account it does not appear as if I have bought anything. What I can do?
Good afternoon!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
I decided to switch from EPN, I registered, I see here the percentages are drawn, the shares are 11.11. And what I see, in the very first hours of the sale, everything grunted (what a surprise, no one expected that in the first hours there would be a maximum load), as a result, the cashback did not appear on the basket, which was postponed in advance for the promotion, like many others, the support does not respond. It all smells like a scam. If this is not a planned scam, then the entire IT department will kick in the cold as a matter of urgency.
Good day!
Thank you for joining us :)
We ourselves did not expect our site to get sick. Excuse me, please. We will improve.
We will definitely answer your request and help you resolve the issue.
By the way, 2 orders from 11.11 have already been displayed automatically.
Sincerely,
LetyShops team
again the action and again the cashback does not come. so every share I just lose somewhere between 50-70 tickets, because cashback is not charged. but on other non-promotional days - everything is ok. Are you doing this on purpose?
Nikolay, hello!
Sometimes cashback can be lost. The reason may be in the purchase algorithm or the fact that partners mistakenly did not transmit information about the orders.
We see that to resolve the issue with cashback, you have already created an appeal to our care service. We will definitely help resolve the issue.
Sincerely,
LetyShops team
I ordered on 11/11/19, switched from Letishops to aliexpress and paid. Today I went to see what cashback will be credited to me and found that nothing will be credited. No expected cashback. It's a pity that it happened, because I made a lot of orders.
Good day!
It is a pity that cashback for your purchases was not displayed. We want to help. Created an appeal to the care service. Please check your mail and the "Help" section. Will wait :)
Sincerely,
LetyShops team
1111 purchases on Aliexpress, the LetyShops service hung, knocking out (500) AND COULD NOT AUTHORIZE the cashback, when I entered I lost a lot of time and the discount code, in the end I bought 4 orders. but they never appeared on LetyShops, very strange and not the first time ... And again you have to solve the problem and waste time ...
Good afternoon, Victor!
Yes, there were temporary difficulties in the work of the service when the sale just started: (Sorry for the inconvenience caused.
An appeal to the care service is open in your account. Our managers will definitely answer it and help you understand the situation.
Sincerely,
LetyShops team
Very bad experience on 11/11. I followed all the steps that they indicate, the transition is registered but the purchases do not appear ... too much promotion in networks but then at the moment of truth it is not functional. In addition, I have confirmed orders pending receipt and the cash back that I had pending from other previous purchases is not updated. Disappointed!
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Cashback does not enter "Credited" status immediately after receiving the product. Partners need time to process your order information. The dates of the cashback accreditation are indicated on the store page and you can also see the maximum time of the cashback accreditation in your account, in the "Orders and finances" section, simply click on the arrow near the price of the cashback. cashback.
Greetings!
LetyShops team.
And here comes the problem again. Apart from the disruption at the beginning of the 11.11 sale, which I will miss, almost half of the orders were left without cashback. it got to the point that in one session some cashback came, some did not. But it is also sad that they do not respond to support for more than a day.
Good afternoon, Eugene!
Sorry, now we really don't answer right away, but within a few days. We promise that not a single appeal will be left without attention. Hope for your understanding.
Sincerely,
LetyShops team
