*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Stopped going to the application (
Vladislav, hello!
Yes, there is such a mistake. As soon as there is news, we will publish the information on the AliExpress page.
Sincerely,
LetyShops team
I like the app. The other day I ordered in Beru, immediately indicated that the application was installed and offered to go through it., And Ali used to enter through the application, now through a crooked page that just infuriates, and on which it is proposed to install Ali's application, and gives an error. Please correct the transition to Ali.
Good day!
Temporarily disabled the automatic transition to the AliExpress app. We are working on this issue and believe that everything will work out soon :)
We advise you to switch to the mobile version of the site to place orders.
Sincerely,
LetyShops team
Disappointment, as with many, out of 8 orders on 11.11 cashback was not credited to any one, although the flyishop was chosen in advance as the most profitable and convenient option. A little compensation did not soften the impression in any way.
Elena, good afternoon!
Sorry for not living up to expectations :(
We are as upset as you are, because we have not received anything from our partners for these purchases. We believe that the advice given by the manager in circulation will help when placing future orders.
Sincerely,
LetyShops team
The transition from the mobile to the application from Aliexpress has disappeared. Only to the site. This does not suit me, the bonuses from the mobile application disappear. I do not recommend using it yet.
Anton, good afternoon!
We understand that it is more convenient to make purchases in the AliExpress mobile application. This is a temporary limitation. We are working to bring back the automatic transition again.
Sincerely,
LetyShops team
Previously, the service suited to 3 (it started with cashbacks for phones - instead of 5%, suddenly 1.5%), but now some stores were promptly included in the "list of stores without cashback" 5 days before 11/11/19 and no one had a "call" about it! I have not seen a list of prohibited shops anywhere, but on you! as a result, instead of 350 rub. 60r compensation ...
Good day!
Eugene, the cashback rate for orders in AliExpress depends on the product category.
From 6.11. partners do not transfer commission for purchases from the list. They tried to convey information about the new conditions in different ways: they highlighted the text on the store page, sent letters to users by mail.
If you have a request for a more convenient way of informing users or posting conditions, we will be happy to write to support@letyshops.com.
Sincerely,
LetyShops team
I bought a cell phone and nothing appears ....: - /
Hello!
We apologize for the unpleasant situation. We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
The problem is exactly the same as everyone has calls and there is no cashback. I have already written seven appeals, and in response, the same letter, like a carbon copy, may have appeared. And as a result, out of three orders, only one was issued.
Alexander, hello!
Sorry, we haven’t been answered yet. An automatic letter has been sent to you with a request to provide information on the lost cashback. We promise that not a single appeal will be left without attention.
Sincerely,
LetyShops team
Where are my cash backs for 11/11/19, it seems that not a single one was thrown at me.
Andrey, good afternoon!
We see that an appeal to the care service has already been created for this situation and the issue has been resolved.
Sorry to keep you waiting.
Sincerely,
LetyShops team
In general, I stopped going to the application and cashback is not credited.
Good day!
Please excuse this inconvenience. We are in the process of solving the situation. We will write up the latest information on the AliExpress page.
Sincerely,
LetyShops team
I have been using the service for a very long time. There were problems with charges, but there were not so many of them, and as a rule, the cash was received in the personal account after contacting support. But what happened on 11.11 defies any explanation at all. Your answer to my request is more like an unsubscribe, because: 1. I definitely did not install third-party extensions on my computer. And I, as the owner of the computer, are one hundred percent sure of this. 2. I keep the shopping cart always empty before moving from your site. All the goods I am interested in are in my desires. 3. Never used seller price adjustments. Never! 4. But the fact that there were a lot of orders at that moment (11.11) and your site fell, I think that this is not our fault. We were ready to shop! 5. And to be honest, it's funny when you responded to my appeal by accruing a bonus for each purchase in the amount of two rubles. TWO rubles for orders up to five thousand rubles. All stores are definitely not on the non-credit list! Some had a higher percentage! I am honestly upset with your work. It's time to change the service. It's a shame ...
Good day!
Sergey, we are grateful that you have been shopping with us for 3 years.
The situation with 11.11, believe me, is also unpleasant for us. Many user orders did not get into our system. In this case, we do not receive anything from partners.
The manager provided only possible reasons that could affect the loss of cashback. Alas, we cannot say the exact one. We assume that this was due to the great excitement during the sale. We don't blame you in any way. Indeed, they did not receive a commission, so they accrued the maximum possible compensation and attached tickets for 2 rubles. for each product for participation in the drawing.
We hope you stay with us.
Sincerely,
LetyShops team
You can make less than the minimum withdrawal amount, make at least 100 rubles, and I will be happy to continue to cooperate with you!
Good day!
Let's take into account the wish :)
So far, the minimum withdrawal amount is as follows. If the information changes, we will definitely inform you.
To accumulate cashback faster, we advise you to pay attention to the referral program of the service in the "Bring a friend" section.
Sincerely,
LetyShops team