*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
as soon as he saved up close to 500 rubles, he stopped letting me on Ali ... and mines can be withdrawn 500 rubles.
Good day!
The accumulated amount of cashback on the balance does not affect the transition to the store in any way :)
We contacted you in order to understand and help. Unfortunately, no response was received.
Sincerely,
LetyShops team
I completely agree with Yuri, recently, to get cashback, you need to write to the support service. Although you comply with all the conditions, one or two cashbacks come from many orders, the rest must be begged for. Here again, only three cashbacks out of nine orders were given from the sale.
Good day!
We understand that contacting the care service takes time, but if the cashback is not displayed in your personal account, we do not have any order data.
Perhaps the cashback was not displayed erroneously, or, nevertheless, some conditions were not met. Created an appeal in the "Help" section to help. We are waiting for your reply.
Sincerely,
LetyShops team
thanks to manager Anna, after sending the screenshot she helped with the cashback
On 11.29.2019 I made 4 purchases on the page and the refund notifications have not appeared, the 4 purchases have been with different sellers and are not on the list they provide. On 11.30.2019 I have made another purchase and it has not been credited either.
Hello!
Thanks for writing to us. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
it’s a pity that it’s gone bad, it all started at 11.11, how many goods I bought, they didn’t give cashback alone, they threw a feed of $ 2, bought 30.11 yesterday, they also froze it, and they also turned off my account, put a new user in, but the old one I can't find the page., it's a pity to lose the rest of the money, but I'll have to delete it, shit and not cashback, how not to cheat and ... not suppress ...
Good day!
We checked the information.
In circulation, cashback was compensated for orders, screenshots of which were sent.
Your account is not blocked. To help figure it out, we have contacted you. Unfortunately, no response was received. Please check your email and Help section.
Sincerely,
LetyShops team
completely underestimated the percentage of complete deception
Good day!
Sergey, cashback rates are set on the basis of agreements with partners. You can increase the percentage using Lety codes that we share on social networks, as well as using the loyalty program.
Sincerely,
LetyShops team
I ordered it too, and they didn’t charge me any cash back, they charged me only for the glass on the phone, and for the phone about. a complete divorce seems to me.
Hello!
We want to help figure it out, so we created an appeal to the care service. Perhaps the seller from whom the phone was purchased is on the list of those for which cashback is not paid. We will be grateful for your assistance. We are waiting for your message in the "Help" section.
Sincerely,
LetyShops team
Hello, 11.11 I made two orders for more than $ 200, only 70 rubles were returned to me from one order, and the rest seemed to be gone. Horror. It's even worse on Black Friday. it is impossible to go to the store.
Good day!
To find out why cashback did not appear, we created an appeal to the care service. We will be glad to receive information about orders in the "Help" - "My requests" section.
Before the promotion, there were difficulties with the transition to the store, but we managed to fix everything before the start of the sale. We recommend that you update both applications.
Sincerely,
LetyShops team
bought through this service. after the purchase, I had a cashback waiting for me. But after confirmation on Ali, the cashback in flight still hangs in oddan
Hello!
Receiving a package does not always help to speed up cashback crediting. Each store needs time to process order information and transmit it to us. You can view the estimated date of enrollment next to the order in your LetyShops personal account.
To consider the situation in more detail, have created an appeal in your profile in the "Help" section.
Sincerely,
LetyShops team
Thanks to the fly team, after the 11/11 sale I didn’t make purchases, but I wrote to support, and we solved the problem and they gave me cashback as a bonus, but on Black Friday I made a lot of purchases on Ali, and only one didn’t go through cashback, about which I wrote in support and I was immediately credited, and I only controlled many other purchases by themselves, in general, thanks for the service, I hope that they will constantly eliminate all the jambs and will continue to cooperate. So let the team fly, I wish you success!
Good day!
Thank you for shopping with LetyShops :)
We hope that the recommendations provided by the manager in circulation will help when placing future orders. We are also interested in automatic cashback crediting.
Sincerely,
LetyShops team
11/29/2019 made 13 orders, none of the cash appeared ... All these "Chumachechie" rules of Letishops were fulfilled, but things are still there ... Recently, they threw them with Platypus ... Apparently I will also reach the withdrawal amount and stop wasting my nerves
Good afternoon, Alexey!
We see that you have created a request for a lost cashback. Managers will surely answer it and help you understand the situation.
We got acquainted with the request for the Utkonos store. Cashback is accrued at the rate of a regular user, since you have already made orders in this store before.
Sincerely,
LetyShops team
Unfortunately, recently, cashback for purchases has ceased to be credited, from the 11.11 sale, after contacting the support service, less than half of the amount that I expected to receive was compensated. Now, on "Black Friday", the situation is even worse, in general, for none of the orders made by me during these two days, cashback was not displayed. I'm tired of wasting time monitoring a decent number of orders, checking what was not displayed, what was not credited, constantly writing to the support service (fortunately, even though it worked adequately until recently). I no longer see any reason to work with a spoiled service, since I began to incur continuous losses. I will look for other alternatives that work stably and correctly.
Yuri, good afternoon!
It is a pity that such an opinion has developed.
To receive a cashback, there are a number of conditions that must be met. They are written on the store page, as well as in our rules .
For example, in order for cashback to be fixed during Black Friday, it is important to make a transfer from us from November 22 to December 4. Only then can you collect coupons, fill your shopping cart and pay for your order.
We are also interested in automatic fixing of cashback in the accounts of our users, because only for such orders we receive a commission.
We hope you stay with us.
Sincerely,
LetyShops team