Cashback may be displayed with a delay of 2 days.
Cashback is credited only for purchases made in the "Ready to ship" category.
Cashback is not credited for orders with a cart value over 1,000 USD. But users can make several orders, so that the cart value of each does not exceed 1,000 USD.
Cashback is not credited:
Order amounts and the cashback values accordingly can also vary a bit. The reason for that is the conversion of currencies in which Alibaba conducts transactions.
Cashback amount credited to your account balance may vary from amount displayed before. This is caused by conversion of rates between the shop's and your account's currencies.
With the outbreak of hostilities, Alibaba reconsidered its attitude towards Ukrainian business and began to confirm cashback. In my case, the information that you need to split orders and select lots ready for shipment was not confirmed. Cashback received on orders with a sum of more than $ 1,000, as well as on goods not ready for shipment. I placed orders through a computer, there is no Alibaba application on the phone.
Andrew, thanks for sharing your opinion :)
You are probably lucky and the partners have passed on the commission for the orders. We still recommend that you take into account all the conditions of the store.
I constantly make orders for Alibaba, I always read the conditions before paying, because they sometimes changed like that, and if earlier Alibaba was steadily crediting cashback, even though it was necessary to wait, then the last year I constantly started to reject without explanation, and if half a year ago you can it was through a dispute to achieve cashback, now just all the failures. I don’t know what this is connected with, or it’s the Chinese who don’t pay their partners, or the service itself keeps the cashback, it doesn’t change the essence, there is no cashback for decent amounts, and as I understand it, everything that is waiting will also be dynamized, somehow the service has completely deteriorated , and the unsubscribe that Alibaba does not tell them the reasons, so why then promise a cashback? At the moment, cashback is only through the application on the phone and only through the basket button, so I placed the last orders, if there is a refusal for them, then this is a pure scam, what other conditions need to be met so that it is not only just accrued, which by the way also happens not in total, but they also paid out, I didn’t get a cashback back for 20 thousand on some closed disputes, disputes don’t help in any way, you can get a maximum bonus of 1/20 of the total amount, and then if you’re lucky.
Vladimir, thank you for reading the terms and conditions before making a purchase. If the store has not sent us the data on the order, the cashback is not displayed in the user's personal account. The whole process is automatic, and loss can occur due to a violation of the algorithm or an error in data transmission. We always try to understand the situation and help.
For orders that are pending, have not yet received confirmation and commission. Apparently, the partners needed more time to process the data. We also note that we do not cooperate with Mazin directly, but through an affiliate program. Looking forward to the data with you in circulation.
Hello everyone. I tell you how it is now. I have been working with him for a long time. Earlier, cashback from Alibaba worked like a Swiss watch. Then, for some reason, they tightened the requirement that one should order only through the "basket" button, although Alibaba is a wholesale platform and in 99% of cases orders went through the seller's link. But this requirement could be circumvented. How? Having made an order for $ 10-20 at first through the basket and then the cashback worked on the seller's link if you did not close the same browser window. And the cashback was stable. But now this last method has also been closed. At the moment, you can make cashback ONLY through the application on the phone and only through the cart button. In this combination, nothing works anymore! In fact, at the moment cashback on Alibaba is outdated. You can remove it from the site so as not to mislead customers.
Thank you for sharing your shopping experience.
Each store has different conditions for calculating cashback. We try to indicate all the information on the page during the transition so that the user can familiarize himself with it before placing an order.
Indeed, you need to make a purchase through the Start Order button for the cashback to be displayed automatically. As soon as there are changes in the conditions, we will definitely inform you :)
I placed an order without any problems, the cashback was immediately credited and within the specified period.
I always have a cashback from Aliexpress. I do the same for Alibaba and there is never any cashback
Yuri, we see that an appeal to the care service has already been created to resolve the issue. The manager will help to understand the reasons for the loss of cashback when ordering from Alibaba.
the LetyShops team
At first everything was great, but then they refused to pay the cashback which reached more than 100 dollars, when asked why, they say you have to wait 6 weeks for answers from partners, a week ago I made an order, the cashback did not even appear, and again they say you have to wait 6 Now I need to place an order and will look for some other service
We understand that you are dissatisfied with this situation. We are also interested in automatic cashback.
Indeed, we turned to partners to find out why the purchase data did not appear in the system. Please wait. For our part, we will keep the request under control.
the LetyShops team
Not Alibabe, but LetyShops. They simply don't pay cashback. I paid for orders back in August-September !! 2019. Provided screenshots from the account, which confirm the shipment of goods and a successful transaction. For half a year they have been feeding me tales about the fact that they did not receive any information from partners and, on the basis of this, do not pay cashback, although the rules for working with an alibaba indicate that the maximum payment period is 120 days. (they increased it too - it was 90)
Dmitry, good afternoon!
We are sorry for the wait.
We are honest with you. The process of crediting cashback is exactly the same as described by the manager in circulation. It goes to the balance after the transfer of information and commission by partners. This has not happened yet, so we are waiting with you.
There is no way to credit the amount from the company's funds. Please, let's wait a little longer. Contact at the control and we will definitely contact you. Hope for understanding.
The service https://letyshops.com/ is very cynical. They recruited alibaba customers in 2019 and did pay them. In 2020, the service stopped enrolling cashback, but they continue to lie blatantly that they have everything ok. I did all sorts of tests like other Kidalovo users. You won't get anything for the alibaba, nobody gets anything except the service itself. and the person from the support service, like a parrot, will now write a comment that everything works for them and all clients are morons.
Vitaly, we are sure that you know how cashback services work. If the order does not enter the system, we also do not receive a commission. We are expecting a response from partners for your order, since the request was sent through a special program. The cashback was partially credited to the balance. As soon as there is an answer, the manager will inform you in the appeal.
Useless! They change the terms at their own discretion. It doesn't matter to them that I decided to use it under one conditions - and all agreements that apply after ordering should only apply to new orders. When I made an order, I was told that I would be paid 60 days and I don't care that in a month you changed your rules to 120 days. - I made an order under an agreement for 60 days and I want to receive funds as announced on January 5.
It took more time to process data on orders, so the maximum terms for crediting cashback were changed. Cashback will be confirmed to the balance automatically after the transfer of the commission by partners.
I confirm the previous reviews. I also accrued cashback and then converted it into money (about 90 days not earlier), everything was fine. As soon as he did not, he always credited cashback. But then suddenly, about a month ago, cashback from Alibaba stupidly disappeared. I installed a separate browser for cashback, five computer restarts :) and dances with tambourines, everything is super strict according to the instructions, but the result is one cashback from Alibaba and that's it.
It is important for us that the cashback is recorded automatically. We advise you to read again our recommendations and conditions of accrual for Alibaba. If you have any difficulties, be sure to contact our care team. Together we will look for what went wrong and, if possible, send a request to partners.