Cashback may be displayed with a delay of 2 days.
Cashback is credited only for purchases made in the "Ready to ship" category.
Cashback is not credited for orders with a cart value over 1,000 USD. But users can make several orders, so that the cart value of each does not exceed 1,000 USD.
Cashback is not credited:
Order amounts and the cashback values accordingly can also vary a bit. The reason for that is the conversion of currencies in which Alibaba conducts transactions.
Cashback amount credited to your account balance may vary from amount displayed before. This is caused by conversion of rates between the shop's and your account's currencies.
4 orders for Alibaba and all without cashback. Both from the mobile version and from a computer, observing all conditions. Letty considers 1.5 months of contact, waiting for a payment response from Alibaba, in the end they do not answer, Letty kindly compensates 750r for the inconveniences from her own funds, but when the cashback should be 7000 from each order, you clearly feel thrown. Don't mess with Alibaba here, sheer disappointment.
Good day!
We understand how unpleasant it is to lose cashback. Believe me, we are also interested in having it fixed. We are working to improve communication with partners and speed up the process of considering an appeal in the care service.
Sincerely,
LetyShops team
Reading the comments, I think this page is a joke. I think they keep the refund.
Good afternoon.
People tend to share more negative experiences than positive ones. Our service works honestly. If the store received information that the order was placed through LetyShops, the cashback automatically appears in your account. In order for an affiliate link to be registered, it is important to follow our terms and conditions, of the store.
Sincerely,
LetyShops team
The service https://letyshops.com/ is very cynical. They recruited alibaba customers in 2019 and did pay them. In 2020, the service stopped enrolling cashback, but they continue to lie blatantly that they have everything ok. I did all sorts of tests like other Kidalovo users. You won't get anything for the alibaba, nobody gets anything except the service itself. and the person from the support service, like a parrot, will now write a comment that everything works for them and all clients are morons.
Good day!
Vitaly, we are sure that you know how cashback services work. If the order does not enter the system, we also do not receive a commission. We are expecting a response from partners for your order, since the request was sent through a special program. The cashback was partially credited to the balance. As soon as there is an answer, the manager will inform you in the appeal.
Sincerely,
LetyShops team
Useless! They change the terms at their own discretion. It doesn't matter to them that I decided to use it under one conditions - and all agreements that apply after ordering should only apply to new orders. When I made an order, I was told that I would be paid 60 days and I don't care that in a month you changed your rules to 120 days. - I made an order under an agreement for 60 days and I want to receive funds as announced on January 5.
Hello Valery!
It took more time to process data on orders, so the maximum terms for crediting cashback were changed. Cashback will be confirmed to the balance automatically after the transfer of the commission by partners.
Sincerely,
LetyShops team
I confirm that I make orders several times a week on alibaba, but the last cashback that appeared was from 11/24/2019. For December 2019, and January 2020 - nothing appeared, although when paying, as usual, the green icon "The extension has access ...". If now it no longer works, then remove it altogether, otherwise one disorder. This is not aliexpress, here the money is more serious.
Good day!
We are interested in automatic cashback accrual. Only in this case we receive a commission from partners.
Cashback might not appear in the user's personal account if the conditions that were published on the page when going to the store or our recommendations were violated.
We see that you have an open appeal to the care service. The manager will make every effort to help.
Sincerely,
LetyShops team
I confirm the previous reviews. I also accrued cashback and then converted it into money (about 90 days not earlier), everything was fine. As soon as he did not, he always credited cashback. But then suddenly, about a month ago, cashback from Alibaba stupidly disappeared. I installed a separate browser for cashback, five computer restarts :) and dances with tambourines, everything is super strict according to the instructions, but the result is one cashback from Alibaba and that's it.
Hello, Alexander!
It is important for us that the cashback is recorded automatically. We advise you to read again our recommendations and conditions of accrual for Alibaba. If you have any difficulties, be sure to contact our care team. Together we will look for what went wrong and, if possible, send a request to partners.
Sincerely,
LetyShops team
Does not work! Support does not help, cashback is NOT credited. Two months ago the cashback worked (it was necessary to wait for the payment of 90 days), now the shop has been closed. They lie to you about the working service and in reality you will not get anything, do not even waste your time. I tested from different accounts, different windows, different browsers. Information about cashback is not received by the service, support does not care about the client, answers are 10 days long. They steal your money for themselves. I repeat I had 2 months of tests and a lot of orders for thousands of dollars, I got nothing -0. The service has information that I went to Alibaba, but they steal cashback, you will not be charged anything. Me and the screenshot Sent to support and video, they don't care
Good afternoon, Vitaly!
Cashback is credited automatically. If the store receives information that the user has switched from LetyShops before placing the order, it transmits the purchase data to us. If this did not happen, the commission from which the cashback is generated will not be charged.
We got acquainted with the information in the personal account. For the previously lost cashback, an appeal was created, where the manager helped in resolving the issue.
Sincerely,
LetyShops team
Hello. I'm a newbie here, I read reviews that Alibaba may not charge cashback. They scared me ... But let's see.
Good day!
To avoid losing cashback, we recommend that you carefully read our recommendations and conditions that are on the store page.
If you have any additional questions, please write to the care service. We are always ready to advise and help :)
Sincerely,
LetyShops team
Don't expect much
It was until recently that kezhbeks were counted as waiting. you had to wait 3 months, then apply for these cashbacks to the support service and they were paid, even some were automatically paid in 80 days.
BECOME Cashbacks do not count at all, I've already tried through different browsers, cleaned cookies. And the system sees transitions to the site but the cache backs themselves do not count at all, do not even wait. The support service does not respond at all .... I think you do not need to rely on cashback from alibaba, although the system promises that everything will be ok.
Good afternoon, Vitaly!
Sorry for not answering for a long time. There are many requests from users, but we try to answer as soon as possible. The manager of the care service will definitely help to understand everything.
Sincerely,
the LetyShops team
I bought through alibaba but nothing ever got to my LetyShop account
Good afternoon!
Thanks for letting us know. We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team