THIS IS A FRAUD, I CONSTANTLY MAKE PURCHASES FOLLOWING THE ENTIRE PURCHASE PROCESS ACCORDING TO THE LETYSHOPS ADVISORS, AND IT NEVER APPEARS, AFTER ASKING FOR HELP THEY GIVE YOU A THOUSAND PRETEXTS AND TELL YOU THAT YOUR PURCHASE DOES NOT APPEAR, IT IS NOT A WASTE TIME, IT IS NOT A RECOMMENDED TIME. ..
Hello,
We regret that you have such an opinion about our site.
There are a number of special conditions for the refund to be recorded correctly. We see that you have already requested the lost refund. We hope that the response from partners comes quickly and is positive.
Sincerely,
LetyShops team
Lety shop does not know how the Alibaba portal works and it is a business platform and first the quantity and value of the goods are determined and you receive a link to the payment. There is a different order fulfillment mechanism than aliexpress or Allegro. It's time to adjust the algorithms for such actions, but it's probably not in the interest of lesty shops. I will not mention all my applications rejected for this reason.
Good morning!
The website of the Alibaba store also includes articles for which you do not need to contact the seller. For such orders and cashback is credited in accordance with the terms of the store. These are the rules set by the store, and we publish them on our website.
Greetings,
The LetyShops team
Made orders via Start Order, Send Inquiry, never worked via Contact Supplier button. For a total of about $ 10,000, for a total of 1 cashback was credited through Start Order, the second through Send Inquiry. For everything else, the manager told you everything through links, here you have nothing else to help you, we can’t ask all questions to nowhere! I recommend the service to carefully register the conditions for cashback on the site or to mark it in 95% of cases out of 100% cashback WILL NOT WASTE YOUR TIME !!!!!!!
Good day!
Alexander, we are also interested in cashback accrual. To do this, we make a lot of test purchases and write recommendations for users on the store page.
When we do not receive a commission from partners, we try to support users by adding a bonus to the balance.
Sincerely,
LetyShops team
Again an important cashback lost since the chrome add-on did not work correctly, I made a purchase of 2500USD and now they are looking for external excuses not to make the corresponding cashback, crediting the purchase with captures, it is not the first time this has happened to me, in Another time they solved it by verifying the cashback but this time, as it was a significant amount, they did not want to do it.
Good afternoon!
We are honest with our users and we are interested in them placing orders and being satisfied with the service. The system did not record the transition to the store page. In this case, we do not receive any information and neither does the bonus from our partners.
You can see your transitions in your account in the section "orders and finances".
Sincerely,
LetyShops team
Apparently, Letyshops employees do not understand how the Alibaba platform works, indicating that cashback is not credited "for orders placed through the Contact Supplier button. , on Alibaba, many sellers do not set the ability to start an order by clicking the Start Order button at all, and if there is such an opportunity, then the real price will differ from that indicated by the seller in 100% of cases, either in a higher, as a rule, or in a lower direction , moreover, the obligation to sell at the price indicated on the page does not in any way oblige Alibaba to the seller. Therefore, the real option to buy something on Alibaba is to negotiate a price with the seller (and many of them do not go to pay through alibaba pay at all, since payment rates through it are high), and, as a result of negotiations, the seller will set you invoice for payment, which will be located in your "Orders" section. But in this case, Letyshops cashback is not credited, even when you go to the order page and pay for it from the Letyshops page. In this case, I believe that the Letyshops site, it would be more honest, not to mislead its users that they have cashback from Alibaba, and not to come up with conditions incompatible with the purchase, since, with the restrictions now established, users will never receive their cashback , and will write their negative reviews.
Vyacheslav, good afternoon!
All conditions that are published on the page when you go to the store are the conditions of partners. Only if they are observed, cashback is credited.
We conduct test orders to analyze the entire stage of placing an order with cashback. You can always choose for yourself the most convenient and profitable option for making a purchase (completely independently through the Start Order button or by contacting the seller).
Sincerely,
LetyShops team
It does not work. I have 2 purchases, one for $ 1,350 usd and another for $ 406 usd. The platform does not register any purchases and everything was done as letyshops indicates. Lousy customer service, they don't respond when you open a case.
Good afternoon.
We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
It is useless, I have made several purchases of large and small amounts with the terms that they suggest and nothing credited me only one purchase and on the rest I must wait 6 months for them to respond to me.
Hello!
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process. As soon as we receive the response, the manager will notify you.
We look forward.
Sincerely,
LetyShops team
I always have a cashback from Aliexpress. I do the same for Alibaba and there is never any cashback
Hello!
Yuri, we see that an appeal to the care service has already been created to resolve the issue. The manager will help to understand the reasons for the loss of cashback when ordering from Alibaba.
Sincerely,
the LetyShops team
Беру ниже перечисленные слова обратно. НО есть один важный нюанс. Служба поддержки Летишопс недостаточно четко и ясно объясняет проблему. Сегодня в итоге все заработало.
Добрый день!
Спасибо за обратную связь. Рады, что удалось прояснить ситуацию :) Работаем над более развернутыми ответами пользователям.
С уважением,
команда LetyShops
Корректировка отзыва - раннее написал что пробовал по ссылке продавца, но так же пробовал по инстукции Летишопс - переход через сайт на алибаба, с активным рассширением. Кэшбэк не начисляется. Им наплевать. Я снимал детальное видео как это делаю ответ: "К сожалению, причиной не появления кэшбэка является то, что совершение заказа и оплата были произведены в разных браузерных сессиях." WTF - почему все работает в Алиэкспресс тогда? Разные сесии, недумаю - короче чушь!!! "Чтобы получить кэшбэк, необходимо оформить заказ после активации кэшбэка и сразу его оплатить. Чтобы понравившийся товар не потерялся, вы можете добавлять его в мои пожелания." Непрофессионализм Летишопс - Алибаба не работает как стандартный магаин - "Чтобы понравившийся товар не потерялся, вы можете добавлять его в мои пожелания." Если там добавить товар, то тем не менее надо оформить заказ, невозможно стазу оплатить. Итог - есть проблема с Алиаба и Летишопс наплевать. Видимо у них есть стабильный трафик и кэшбэк с других клиентов и особо не заморачиваются с теми у который проблемы.
Добрый день, Арман!
Каждое обращение в службу заботы важное для нас. Всегда стараемся разобраться в ситуации детально. Поверьте, нам не все равно, ведь заинтересованы, чтобы пользователи получали выгоду от использования сервиса.
Благодарны, что вы выделили время и отправили видео. Технический отдел проанализировал его. Оформлять и оплачивать заказ в Alibaba нужно в рамках одной браузерной сессии. Если совершить переход лишь перед оплатой товара, то кэшбэк в таком случае не будет начислен.
На сайте магазина есть два варианта совершения заказа:
1. Contact Supplier - это значит, что этот товар можно заказать только через контакт с продавцом (формировать покупку для вас будет он). В таком случае кэшбэк не начисляется.
2. Start Order - купить сейчас. В случае такого оформления заказа вы сами сразу формируете его и оплачиваете. При таком алгоритме кэшбэк будет.
Понимаем, что вы огорчены. Старались предоставить максимум информации в обращении. Верим, что советы менеджера пригодятся, а будущие покупки автоматически отобразятся в личном кабинете :)
С уважением,
команда LetyShops
At first everything was great, but then they refused to pay the cashback which reached more than 100 dollars, when asked why, they say you have to wait 6 weeks for answers from partners, a week ago I made an order, the cashback did not even appear, and again they say you have to wait 6 Now I need to place an order and will look for some other service
Hello!
We understand that you are dissatisfied with this situation. We are also interested in automatic cashback.
Indeed, we turned to partners to find out why the purchase data did not appear in the system. Please wait. For our part, we will keep the request under control.
Sincerely,
the LetyShops team