A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Will cashback be charged if I order from Ukraine?
Of course! But due to the war, orders from Temu to Ukraine may not be delivered to all regions. We recommend clarifying information about the possibility of delivery before placing an order.
Why doesn't Zaporizhzhia region have it, it's a pity
Due to the war, orders from Temu to Ukraine may not be delivered to all regions.
Stay tuned and take care!
how long will the delivery take?
Usually, this is specified when placing an order.
Increased cashback for a "new client", and what is considered a new client: a new letyshops client or a theme? And another question, is a new client only the first order and then is it an existing client?
A new customer is your first purchase in the Theme. It doesn't matter with us or without us. =)
They don't deliver to Zaporizhzhia, but Ali does.
We very much believe that in the near future there will be delivery to Zaporizhzhia as well!
Good day ! Does cashback work if you go to the application?
Hello!
Cashback is credited only for purchases in the browser. =)