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Purchases at Старая Ферма with cashback in Sweden

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
Maximum waiting time for cashback: 60 days

Reviews on Старая Ферма (36)

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31.03.2019

There is no cashback! There is a transition to the site, but in anticipation of cashback did not appear. Order No.NF-471413 dated 03/29/2019. It seems like I want to give, I want not to give! The food that I order there can be taken elsewhere.

The review was translated from Russian using Google Translate. Show original Show translation
10.04.2019

Hello, Dmitry!

Thank you for reporting cashback.

We created an appeal to the care service to understand the situation in more detail. We sent a request to partners. We hope that we will soon receive an answer and find out the exact reason why the cashback did not appear. The manager will write to you about the results. Cashback was compensated until partners received a reply :)

There will be questions - please contact. Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.03.2019
At a time when purchases in online stores are made in one click, go through the registration procedure and wait until the manager deigns to call back to say that the product that is hanging on the window is temporarily absent - this is a step backward in sales technologies. By the way, for the first purchase, cashback was not received.
The review was translated from Russian using Google Translate. Show original Show translation
22.02.2019
Awful shop! The prices are good, only goods at these prices are not available. When asked why you do not remove the missing goods, or at least do not put a mark on the absence, they answered me that they have an assortment list on their website. that is, this is not a store website, but a directory of pet products.
The review was translated from Russian using Google Translate. Show original Show translation
01.02.2019
Cool store. The assortment is large. Prices are normal. There are discounts. Cashback was credited quickly and confirmed quickly.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2019
This is not the first time I have ordered. The prices are very, very adequate, the assortment is good, there are few replacements and always agree, they do not confuse anything in the order, there are no problems with the cashback. Their delivery is not fast except, but bearable - they all inform. I will continue to order
The review was translated from Russian using Google Translate. Show original Show translation
28.07.2018
I have been making purchases in this store for several years, as regards cashback, everything always counts and arrives on time, very pleased, thank you.
The review was translated from Russian using Google Translate. Show original Show translation
14.07.2018
In the evening I made an order with the option of self-delivery (payment for cash), in the morning the goods were already in the store, cashback was charged, the cats and I were satisfied.
The review was translated from Russian using Google Translate. Show original Show translation
14.06.2018

This store did not live up to expectations. An order placed with a cashback was canceled at the initiative of the store, since most of the items were not in stock (the site only creates the appearance of a good choice - in fact, the range is much more modest). The new order was a larger amount than the previous one, but the store rejected, as, alas, expected, the store rejected. The strategy is clear, in terms of the shortcomings of the “Old Farm” for shopping, I no longer consider it.

The review was translated from Russian using Google Translate. Show original Show translation
15.06.2018

Hello Daria!

Thanks for reporting the issue. If changes are made to the order, the cashback can either be rejected or recounted for the amount of the purchase of the order. It all depends on whether a new order number is assigned to him. We will try to help you solve this issue. To do this, we created an appeal on your behalf to the care service.

We hope to receive your answer on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.05.2018

The order is made and paid, but there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
25.05.2018

good day, Elena!

Thanks for the feedback. We will be happy to help you understand the reason for not charging cashback for your order. But without your help we can not cope. An appeal to the care service has been created on your behalf. You can respond to the appeal through your personal account, the "Help" section or the email address to which the account is registered.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.05.2018

The same thing, I do not see a cashback, order NF-215619, in the amount of 2361.62 rubles. from 04/27/2018, they called, agreed, brought in at the agreed time, the choice is for animals and the store is not bad ...

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2018

Hope hello!

Thanks for the feedback.

To help you understand this situation and identify the reason for not paying cashback, we created an appeal to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2018
Cool store. The assortment is large. Prices are normal. There are discounts. Cashback was credited quickly and confirmed quickly.
The review was translated from Russian using Google Translate. Show original Show translation
25.04.2018

I ordered, received and paid the order of NF 199615. Cashback at 543.48 was not returned.

The review was translated from Russian using Google Translate. Show original Show translation
25.04.2018

Good afternoon!

Thank you for your comment. We see that you have already created an appeal to the care service to resolve this issue.

The manager took control of your appeal and will respond to it within a day.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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