Purchases at MAUDAU UA with cashback in Sweden
Зверни увагу!
- Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
- Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
- Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
- Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо MAUDAU і даних банків.
- Кешбек не нараховується за замовлення з промокодами.
- Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Відразу після оформлення замовлення сума кешбеку може показуватися некоректно. При підтвердженні замовлення суму кешбеку буде змінено відповідно до зазначеної ставки.
- Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU. Заявки без цих даних будуть відхилені.
Reviews on MAUDAU UA (138)
Therefore, we publish only our customers' reviews.
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Looking at the reviews, I understand that the delay with orders occurs only when it is paid (I also had this, they did not find my payment, and it dragged on for almost a week). And now I always order a mixture for a child with payment to the courier upon receipt and there are no problems, the shipment is already the next day after the order)) and the price is pleasant and cashback ☺️
Good afternoon, Svetlana :)
Thank you for your feedback and trust :)
We apologize for the inconvenience you experienced with your pre-order due to the shipping delay :(
Regardless of which payment method you use, we will make every effort to reduce the delay in shipping and provide you with quality services and convenient service. Thank you again for choosing us!
Have a nice day and a peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Fraudsters, I placed order No. 2353896 two days ago, still silence, no sms, nothing at all, they just took the money and silence, I wrote to the email support service, I didn't get a response, I'm in shock, it's just terrible!!!!!!
Good day, Nino :)
Please excuse me for the delay in getting back to you regarding the shipment of the order :(
I am very glad that we have already managed to agree on this situation and you will be able to receive your order in the near future :) Also, as agreed, I will personally control the shipment and hope that the fixed discount will be able to settle our guilt before you and you will return to MAUDAU for important items: )
Peaceful sky to all of us!
Alexander | Quality control service specialist 0 800 75 83 68
MAUDAU shop
I placed an order on September 30, 2023, paid, today is October 8 and I still haven't received it, I called the support service three times and wrote to them once, but they only assure me that the order will be sent from day to day! After that, I don't want to order Maudau anymore!!!
Hello)
Adrian, good day :) Thanks for the feedback :)
We apologize for the inconvenience caused by the delay in shipping your order :( Our team continues to work to ensure the fastest possible delivery so that all Guests receive their order quickly and without additional worries :)
As promised, your order has already been shipped. I am very grateful to you for the communication, that you gave a chance to correct your impressions and agreed to the proposed gift as an apology for the inconvenience :)
I will be glad to see you in the future as a Guest of the market of important things :)
Have a nice day and sunny mood :)
Alyona | Quality control service specialist 0 800 75 83 68
Greetings, I want to leave a review about this irresponsible store!! I ordered some diapers, they sent the wrong ones, they were cheaper and the wrong kilograms! I am writing to support, and they will contact you on the third day! I know they are waiting for 14 days to come out! Do not recommend, avoid them!! Order number 2313049 is large by almost 4 thousand, and you are so with customers
Good afternoon, Lino :)
I apologize for the wait and the inconvenience caused by the order :(
For our part, we do everything possible to ensure that our Guests are warned about all changes to products and currently in each product card, we indicate that:
The information on the technical characteristics, the delivery package, the country of manufacture and the appearance of the product is for reference and is based on the latest available information from the manufacturer. As soon as the manufacturer provided the correct photos, they were immediately changed on the website.
I am very grateful to you for your understanding in this situation, and for agreeing to the gift and giving us a chance to make amends - we will definitely do everything possible and impossible to justify your trust!
You are always welcome in our market and thank you for choosing us :)
Valentine | Quality control service specialist
0 800 75 83 68
I have been ordering through this cashback service for a long time, everything is delivered on time and in full. Cashback will be credited two months after receipt. There was a birthday promotion and I saw the ad even on other platforms. The order was placed on 08/08/23, and it was delivered on 08/25/23, but not all the goods arrived. The hotline phones do not answer, I wrote to the chatbot, the live chat on the website took a long time to answer. One position was still missing, maybe there was a failure in the system, or the product was not available, for my waiting they gave a promo code until the end of this year. A good online store, but you need to expand the staff and make your app
Good afternoon, Tamaro :)
Thank you for your feedback and please forgive me for letting you down with the timely shipment of the order :(
We do our best to avoid such delays :)
We will improve our processes to be more convenient and faster :)
I am grateful to you for the opportunity to rehabilitate, and I will be glad if you take advantage of the fixed discount :)
We are waiting for your new orders and are always welcome in the market of important items :)
Have a nice day and a peaceful sky to all of us!
Alexander | Quality control service specialist 0 800 75 83 68
Good store. Often I make orders from them for various ranges of goods; alcohol, groceries, baby food, cosmetics and household chemicals. Prices for goods are among the lowest on the market, especially during the promotion period. A nice addition is the cashback from the letyshops.com service. Basically, cashback is credited automatically. There are minor problems with cashback accrual, but mainly due to the ambiguous interpretation of the wholesale positions indicated in their TABLE, which is linked when you go to the store's website. But basically all the disagreements that arose and were resolved in my favor, both by the store and by the letyshops.com service itself. About letyshops.com: in my opinion, this is the best service I know. Recently, there have been delays in withdrawing cashback, but in the end, all payments were credited to the card. I recommend the store and service to everyone.
Good day!
Thank you for taking the time to share your shopping experience with us. =)
The LetyShops team
I placed the order on August 9, 2023 - I paid everything. Ok, they write on the website that the delay is 3-4 days. But more has already passed. I wrote to support - well, they promised to send it faster. But no, they didn't send it. It turns out that I have to claim my order :):):)
Elena, good day :)
Thank you for your feedback ;)
I am sorry that you were delayed with the delivery of your order and were misinformed about the date of shipment :(
As I promised, I will follow up on the shipment, and I will do everything possible so that in the future our Guests receive everything on time and do not have to "claim" their orders ;)
I will be glad if I managed to solve the situation for you and you will give us a second chance in the future :)
Have a nice and peaceful day!
Catherine | Quality control service specialist 0 800 75 83 68
MAUDAU UA store
I didn't like it at all! I am placing an order for more than 1,500, the promo code does not work, and I have as many as 2 of them, delivery is paid, although in the conditions until 15.08 it is free! I wanted to advise my girlfriends, but I won't. why do they have such problems? why spend a lot of time, energy and nerves to place an order at this store?! I DO NOT ADVISE!
Good afternoon, Julia :)
Thank you for your feedback ;)
I am sorry that you had to face an unpleasant experience during your first purchase in our market; (Indeed, delivery for orders from UAH 1500 is free with us, and even when orders are split, its cost is charged only once :)
I will always be glad to see you in our market, I hope you will give us a second chance, and the discount I fixed for you will be a pleasant bonus when buying ;)
For any questions, you can contact our Support Service number 0 800 75 83 68 or chat on the website https://maudau.com.ua/ - I and my colleagues are ready to help :)
Peaceful sky to all of us!
Catherine | Quality control service specialist 0 800 75 83 68
MAUDAU UA
Great online store, I recommend it. Permanent promotions, sales, a wide assortment, points to your own account are also credited in addition to cashback. Cashback was accrued on time and in full. Only with the last order, I received a message that the cashback was rejected, but everything is according to the rules - the order used a promo code sent by Maudau, but which was not published here on Letyshops. So no complaints. And with the promo code, the benefit turned out to be better than the cashback here, so it's okay. I recommend the store!
Thank you for sharing your experience. We wish you a successful shopping!
The LetyShops team
Cashback appears clearly, quite fast delivery and quick crediting of cashback. About a month is enough for everything.
Ordered Everything is great. Sent quickly)
