Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
when ordering via the Internet, the order number is often changed, then you have to contact the cashbacker so that they settle the situation, since the order was for one number and then comes to another. also a strange system with payment for delivery by new mail, the order was made through the basket at once for 3 items of goods and the payment for delivery is split in parts in some% ratio relative to the price of the goods, as I understand it. in fact, the goods are not always brought all at once, but in parts. For example, I ordered a benzo generator, today they brought a generator + a fan heater and 4 floor fans separately edits somewhere else. that is, they have a system apparently like an outlet, the site is one and there are a bunch of sellers and the outlet, in addition to its goods, rents out, as it were, a trading platform on the site))) as a result, the generator came completely from the factory in packaging, a dry tank, without oil in the engine, in general, they do not carry out pre-sale preparation, the price is more than 4 k and the goods cannot be checked, you need to fill in your oil and gasoline, and if something is wrong with it, then either drain the oil back (since it costs about 200 UAH) or give it away and it turns out you need to keep the courier for about half an hour for all these procedures. so I would not advise ordering this type of equipment at the foxtrot if you want to check and be sure of the product's performance.
Hello, Alexander!
We see that you have not previously contacted us regarding order renewal. If such a situation arises, be sure to report it through the "Help" section. Let's turn to our partners to understand in more detail.
Sincerely,
LetyShops team
I made an order in the fly, but as a result, it is not displayed on the fly. I tried to go through the ordering procedure again, and now he writes to me that cashback is not charged in my country. And in which one is it charged, if not in Ukraine?) A year ago I made an order in the foxtrot - then the cashback came according to the rules described above. I don’t know if it’s a shop or fly, but someone decided not to pay.
Good day!
Yuri, we checked the information.
We see your account has a different region. We contacted you in the appeal through the "Help" section to resolve the issue.
Sincerely,
LetyShops team
bought a foxtrot refrigerator right in the store for cash said a frying pan as a gift brought without legs and frying pans
Ludmila, good afternoon!
We recommend that you contact the store to resolve the issue with the legs of the refrigerator.
We hope you will also receive a frying pan as a gift :)
Sincerely,
the LetyShops team
There are a lot of good reviews about this store, so I want to make my first order.
29,11,19 made an order but the cache did not appear, and this is the second time with expensive purchases why cheat
Good day, Sergey!
Fixing cashback in the system does not depend on the purchase amount. We contacted you in order to help in the situation :)
Sincerely,
LetyShops team
11/09/2019 made an order. After 24 hours, the cashback did not appear. Каза Order 6935618 Date 09.11.2019 Product Machine for cleaning knitwear PHILIPS Fabric Shaver GC026 / 80 Status is completed Bonuses accrued 3 Bonuses written off 0 Amount, UAH 343
Hello!
An appeal to the care service was created to resolve the issue. It provided information to partners to find out the reason for the loss of cashback. We received a reply that the order had not been paid for. That's why the commission was handed over to us. We hope the situation will not happen again.
Sincerely,
the LetyShops team
On November 10, 2019, I made an order. After 24 hours, the cashback did not appear. Compared order numbers. Formed under one number, and sent under another. It is good that I did not pay in advance. Foxtrot UA- SCAMMER!
Good afternoon, Oleg!
We see that an appeal to the care service has already been created to resolve the issue. The manager will definitely help and, if necessary, turn to partners.
Sincerely,
the LetyShops team
I made out the purchase, and the managers specially remade it so as not to pay cashback, I wanted to take another TV from them, but you will not get useless cashback again, they will be cheated. Bout to look for other stores
Vadim, good afternoon!
There may have been a misunderstanding.
We contacted you in the "Help" section in order to understand the situation. Unfortunately, no response was received.
Sincerely,
LetyShops team
The store itself is normal, but they have problems with cashback, they declare one thing and then cancel it. I do not recommend getting involved, they are often cunning
Good day!
We see that the cashback for the order was declined. This could be due to violations of the shopping algorithm or erroneously. To understand in more detail, we created an appeal to the care service. You can write to the manager through mail or the section of your personal account "Help", "My requests". We will be happy to hear from you :)
Sincerely,
LetyShops team
Good afternoon, I would like to share my feedback about the Foxtrot store and the Fly Shop cashback service in a purchase with cashback. I placed an order through a cashback service, but it turned out that this pick-up point only had display products, - I asked to change the pick-up point to another store, - at this moment my order is canceled and a new one is created. Those. changing even an insignificant detail in the order - do not expect cashback. After I received a letter about the cancellation of the accrued cashback, I contacted the support service of Lety Shop, they explained to me that since the order was changed, in fact, it was canceled, and I was not entitled to the cashback, but for the first time I was credited from my fund. For which many thanks to them!
Good day!
Stella, thanks for sharing your experience. We were glad to help :)
Since the order was reissued by the store manager, the cashback was rejected.
For successful enrollment, we advise you to re-register it by going through our service, as well as follow the rules for making purchases .
Sincerely,
LetyShops team