Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
I bought a TV with a "hot" cashback. After payment, the cashback appeared very quickly, but after waiting for confirmation, it was rejected by the store. For some reason, there are often problems with cashback after purchasing in the Firefox browser. Thanks to Letysops, who made the payment from his own funds!
Good day!
The store rejected the cashback because our affiliate link was overwritten during the order process.
An affiliate link is a token that is attached to the order during purchase.
If third-party resources are active at the time of checkout, they can overwrite the affiliate link and take the order reward for themselves.
We understand that it's unpleasant to lose cashback. We also didn't receive a reward.
To support you, we have credited you with a bonus from the company's funds.
To avoid overwriting:
1. Add products to the Cart after switching from LetyShops, without using third-party resources and links to search for products.
2. Disable your ad blocker before shopping if you have one installed on your smartphone. If you are shopping in a computer browser, disable third-party extensions and the same ad blocker.
Happy shopping!
Good afternoon! Tell me, is the 0.3-0.5% cashback always accrued for card payments or when is the hot cashback valid?
Good day!
This rate is always valid.
We bought a bicycle for our child, but the store didn't give us cashback.
Greetings!
Thank you for applying for cashback.
We have contacted our partners to understand the situation. Please monitor the processing process in your personal account.
If you have any questions, write to us in the "Help" section of your account.
Have a nice and peaceful day!
The seller in the store reissued my order, which is why I didn't get my cashback. I no longer want to buy here. Thank you letyshops - they credited part of it, which is nice.
Good day!
Not all managers know about us. We are sure this is done unintentionally.
You can talk about it next time.
Partners reported that another advertising resource received the reward. This can happen if: before placing an order, you click on an advertising banner, use a price comparison site, make a transition from the newsletter or through a third-party browser extension that replaces our affiliate link. There are no proofs, the cashback of 2500 is also there. Leti gave 1000 UAH from his own. The review is based on Leti's support response*
Good day!
Artem, the partners do not provide information about what exactly overwrote our link.
It is very important to follow our recommendations and store terms and conditions.
We are glad that we were able to compensate for part of it. This is no small cashback.
Cashback didn't appear after placing the order, and it doesn't appear, each order has to be submitted without searching, spending time on a ticket, providing explanations, proofs, and then waiting for months to find this cashback, because of this I almost stopped buying anything at MOYO, in favor of other stores, because the problem is precisely when placing an order with a card payment on the website of this store, and letyshops support and the store are aware of this, but no one has solved this problem for many years.
Good day!
We are very sorry that this situation has occurred. It is important for us to understand and find the reasons for the loss of cashback. That is why we have contacted our partners and will try to find out the reason.
We value our long friendship, we will do everything we can to help!
Will there be a 4.5% cashback if I pay in installments?
Good day!
Cashback for orders made by non-cash payment is accrued at a rate of 0.3% - 0.5%.
Initially, the cashback will appear at the maximum rate, but upon confirmation it will be transferred.
is cashback accrued when purchasing goods with the "payment in installments" service?
Good day!
Yes, cashback should be fixed. =)