Purchases at Фокстрот UA with cashback in your country
Кешбек не нараховується за замовлення:
- оформлені в застосунку Foxtrot.ua;
- по безготівковому розрахунку юридичних осіб;
- сплачені бонусами. Якщо оплата була частковою, кешбек нараховується на суму без урахування бонусів;
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо);
- сплачені картками банків з функцією кешбеку (наприклад, Monobank, ПриватБанк, Глобус, Izibank та iн). Ця умова діє в період промо Foxtrot і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків будуть відхилені під час звірки.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (266)
Good afternoon. We wanted to buy a refrigerator in Foxtrot, and with your cash back - 7.5%. But the Privat card. And there it lights up in cash backs - 5%. If I cancel the cash back in Privat - will yours be credited? Thanks for the answer) Your cash backs are always credited! Cool app!
Greetings!
Thank you for the kind words.
If the cashback is for Foxtrot, then it is better to pay for the order in cash or with another card.
and a phone is an electronic device?
Yes, electronics.
Happy shopping!
Cashback was always accrued and came pretty quickly) you need to read the terms carefully and everything will be fine) Please tell me, what category does the Apple laptop belong to? Electronics or other?
Thank you for the feedback ❤
Apple MacBook is "Electronics, Audio, Video".
Is cashback awarded when paying in installments?
Good day!
Yes, cashback should be accrued in this case.
Please note that cashback is not accrued for orders paid with cards of banks with cashback function (for example, Monobank, PrivatBank, Globus, Izibank, etc.). This condition is valid during the Foxtrot promo period and these banks. Orders placed using partner cashback from banks will be rejected during reconciliation.
Happy shopping!
Foxtrot is the worst store. 1) they themselves cancel your order, because you see they didn’t get through to the client/buyer the first time on SUNDAY at 10:00 AM!!! Imagine how impudent the client is, didn’t answer the call on such a day and time! I call back at the number (044)…, I hear that Foxtrot, and they tell me that my order was canceled. WTF?! They explained because I didn’t answer their call. They reissued it themselves. BUT!!! I lost the cashback…. 2) they delete negative (or with 1-2 stars) comments on the Foxtrot website. CHECKED repeatedly! They are satisfied only with good reviews so that you don’t know the real disadvantages of the product or about the poor work of Foxtrot (Never again!
I bought a TV, the cashback didn't appear (it was increased, maybe that's why))). They wrote that they made a request, wait 4 months. Why not 4 years? In short, so-so...
Greetings!
We indicate the maximum terms.
We usually get a response much faster.
What category is the laptop in?
Good day!
A laptop is electronics.
The store is deceiving customers! After placing the order, the cashback did not appear in anticipation. 24 hours after paying for the order in the store - also. It turned out that the original order number is different from the one that was on the check that came after the purchase. And in the store's personal account a different number is indicated. The store itself changes the order and deprives the cashback. And the cashback should have been quite good - about 600 UAH. That's why I decided to order from Foxtrot. Indecency and deception. No desire to order here again! DO NOT ADVISE!! And I'm waiting for my cashback.
Good day!
It's unfortunate that this situation has occurred. We have already contacted our partners.
Our manager will check this issue in the application.
