Purchases at EVA.UA with cashback in your country

I bought it through the years, the cashback didn't show up..I filed a claim with screenshots, I know I have to wait 4 months, but what if after 4 months they tell me something like "Cashback was not activated" or they come up with some other stupid thing. It's been a month. Dear administration, there are a lot of unsatisfactory reviews here, and this doesn't affect Eve, but you, and when they ask you to clarify what's happening or fix a bug, you probably need to listen.

I understood from previous reviews that this is a practice and the norm!!! Cashback did not appear. Letysyops did not find it. They sent a request to the store to search for it) Wait up to 4 months. Well, that's it... Either fix this bug, or remove the store from the platform - it is ruining your reputation.

Review 1

No matter how much I buy at Evi, the cashback doesn't appear. You just have to fill out an application every time. This is calculated on the fact that people don't have time to do this, and that's it. It's just cheap advertising for the store, I think.

Review 2

I periodically order from this store, but the cashback appears only after applying. It has never been credited automatically.
And the last time, when the declared cashback was 6%, they replied that the cashback had not been activated))
Therefore, even one star is too many.

Good evening! I bought at Eva, all the terms and conditions were met, the cashback never appeared!!! I made a request, they say that you need to wait for confirmation from the store for up to 4 months. Who is this intended for???

Good afternoon! This is the third missing order from Eva. All conditions for accruing cashback have been met. There have been many such incidents with other stores. Now expect a response from the store for up to 4 months. A very unpleasant situation.

The cashback didn't appear right away, I created an application, waited for the cashback and the order from Eva. And in vain ((( I received an SMS that they couldn't contact me for a fully paid order, so they took it and just canceled it. Eva's service is great, and what's interesting is that I don't have any missed calls or SMS. Leti, cancel the search for the last application from Eva) they decided that I should go to a physical store

Good evening. It's kind of strange, because I ordered products from Eva with a 6% cashback, and within an hour a new Lety days promotion appeared with an increased 10% cashback. Why didn't 10 appear right away? It would have been a completely different amount. Too bad.