Важливо!
I bought it through the years, the cashback didn't show up..I filed a claim with screenshots, I know I have to wait 4 months, but what if after 4 months they tell me something like "Cashback was not activated" or they come up with some other stupid thing. It's been a month. Dear administration, there are a lot of unsatisfactory reviews here, and this doesn't affect Eve, but you, and when they ask you to clarify what's happening or fix a bug, you probably need to listen.
Good day!
Thank you for creating an application. We have contacted partners and will try to return the cashback. The answer comes within 4 months. This is the maximum time. Often the answer comes much faster.
Please follow our store rules and conditions.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
I understood from previous reviews that this is a practice and the norm!!! Cashback did not appear. Letysyops did not find it. They sent a request to the store to search for it) Wait up to 4 months. Well, that's it... Either fix this bug, or remove the store from the platform - it is ruining your reputation.
Greetings!
Thank you for submitting your cashback search requests.
We have contacted our partners to investigate the situation. Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
Review 1
No matter how much I buy at Evi, the cashback doesn't appear. You just have to fill out an application every time. This is calculated on the fact that people don't have time to do this, and that's it. It's just cheap advertising for the store, I think.
Review 2
I periodically order from this store, but the cashback appears only after applying. It has never been credited automatically.
And the last time, when the declared cashback was 6%, they replied that the cashback had not been activated))
Therefore, even one star is too many.
Good day!
We are very sorry that this situation is happening. It is important for us to understand, so we turned to our partners.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
Good evening! I bought at Eva, all the terms and conditions were met, the cashback never appeared!!! I made a request, they say that you need to wait for confirmation from the store for up to 4 months. Who is this intended for???
Good day!
We indicate maximum deadlines. Often this happens much faster.
Manager Inna is waiting for a response from the partners together with you. Don't worry, this issue is under control.
Good afternoon! This is the third missing order from Eva. All conditions for accruing cashback have been met. There have been many such incidents with other stores. Now expect a response from the store for up to 4 months. A very unpleasant situation.
Good day!
Thank you for submitting your cashback search requests.
We turned to our partners to understand the situation.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!