Важливо!
Good afternoon! Will cashback be credited if I pay for the goods by cash on delivery?
Greetings!
Yes, you can pay in any way. =)
After completing the purchase, the cashback does not appear. You need to then activate the search for it. And after a few days or weeks it may appear. The last time I made an order, the cashback did not appear. I made a request to search for the cashback, in a couple of days it appeared, but later it was canceled, they wrote due to non-compliance with the order rules, but everything was done correctly. I filed a dispute and all the screenshots. The Leryshops team helped resolve the issue and credited the cashback from themselves to my account and helped resolve the issues. For this, they have great respect and admiration.
Good day!
Since the application indicated that the purchase was made in the store app, it was rejected. To further investigate the reasons for the loss and try to return it, we contacted our partners.
Always happy to help!
I bought it through the years, the cashback didn't show up..I filed a claim with screenshots, I know I have to wait 4 months, but what if after 4 months they tell me something like "Cashback was not activated" or they come up with some other stupid thing. It's been a month. Dear administration, there are a lot of unsatisfactory reviews here, and this doesn't affect Eve, but you, and when they ask you to clarify what's happening or fix a bug, you probably need to listen.
Good day!
Thank you for creating an application. We have contacted partners and will try to return the cashback. The answer comes within 4 months. This is the maximum time. Often the answer comes much faster.
Please follow our store rules and conditions.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
I understood from previous reviews that this is a practice and the norm!!! Cashback did not appear. Letysyops did not find it. They sent a request to the store to search for it) Wait up to 4 months. Well, that's it... Either fix this bug, or remove the store from the platform - it is ruining your reputation.
Greetings!
Thank you for submitting your cashback search requests.
We have contacted our partners to investigate the situation. Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!
Review 1
No matter how much I buy at Evi, the cashback doesn't appear. You just have to fill out an application every time. This is calculated on the fact that people don't have time to do this, and that's it. It's just cheap advertising for the store, I think.
Review 2
I periodically order from this store, but the cashback appears only after applying. It has never been credited automatically.
And the last time, when the declared cashback was 6%, they replied that the cashback had not been activated))
Therefore, even one star is too many.
Good day!
We are very sorry that this situation is happening. It is important for us to understand, so we turned to our partners.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the reason for the loss of cashback.
Have a nice and peaceful day!